- ASM Research, An Accenture Federal Services Company (Austin, TX)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a ... conduct at all times + Strong problem solving and analytical skills + Technical expertise in: + Microsoft Windows Operating Systems + Microsoft Office… more
- RTX Corporation (Plano, TX)
- …and tuning + Support and troubleshoot the VTC system + Provide advanced support on L3/L4 tickets and troubleshoot technical issues reported by users + ... to enable business growth, speed, and agility through business innovation, technical proficiency, and operational excellence. **Sr. Principal Backup and Storage… more
- Ryder System (Austin, TX)
- …latency) to identify and address potential bottlenecks or issues proactively. + Provide technical support and guidance to junior team members and assist with ... and settings + Ensure network security and connectivity + Provide Tier 2/3 support for escalated network and system issues. + Secure critical IT systems, including… more
- TEKsystems (Dallas, TX)
- …Preserve backup tapes and other electronic media as requested. Skills Support , Troubleshooting, Customer service, Desktop, Windows 10, Active directory ... Description 1. Provide Level 2 End User Support (30%) Monitor and respond promptly to ... tickets in the queue(s). Document Service Desk ticket technical notes for escalation or resolution of service requests.… more
- GovCIO (Fort Bliss, TX)
- …scheduled backups, network storage allocation, and preventative maintenance. + Support Microsoft Windows environments, repair/replace system peripherals, and ... **Overview** GovCIO is hiring for a Customer Support Professional (IT Specialist) with an active Secret clearance to provide outstanding desk-side support ,… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are now hiring a Tech Support Representative to handle inbound phone support . You will troubleshoot account issues ... and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A TECH SUPPORT REPRESENTATIVE DO? Handling inbound customer service calls will be your primary… more
- Amazon (Austin, TX)
- …cloud infrastructure innovation, mentoring team members, and translating complex technical challenges into actionable solutions, with additional experience in ... Windows solutions, POS systems, device management and software deployment...solutions, POS systems, and device management * Troubleshoot complex technical challenges, translating intricate issues into actionable solutions across… more
- M. C. Dean (Austin, TX)
- …Information Assurance (IA) standards. + Support application of Security Technical Implementation Guides (STIGs) to Windows based operating systems (servers ... Support daily operations to include monitoring and reviewing system logs. + Support configuration and management of Windows operating systems and install/load… more
- NRG Energy, Inc. (Houston, TX)
- … technical skills in understanding AI models, applications, network, databases, Windows VDIs troubleshooting and analysis. + Provide support and ... and future! **Primary Responsibilities:** AI Platform Engineer to design, develop and support AI Platform. + Support day-to-day operations of Robotic Process… more
- RTX Corporation (Plano, TX)
- …and optimal performance. + Performance monitoring and tuning + Provide advanced support on L3/L4 tickets and troubleshoot technical issues reported by ... Backup and Storage System Administrators collaborates with many teams to support exciting, critical programs with classified information system capabilities. Success… more