- M. C. Dean (Vienna, VA)
- …At MC Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries. We rely on IT ... infrastructure and applications to support critical business functions and drive value to the...be limited to) the following: + Development of detailed technical and performance specifications for mission-critical information technology solutions… more
- M. C. Dean (Falls Church, VA)
- …are key to success in this role. + Manage physical security system support to meet service level agreements. + Analyze physical security system performance and ... Resolve complex system issues for physical security systems and networks. + Triage customer support calls, providing Tier 1 help desk support and Tier 2… more
- Acclaim Technical Services (Chantilly, VA)
- …Directory, multiple desktop programs, configuration and debugging techniques. + Experience providing technical support for Windows 10, Microsoft Office 2016 ... Acclaim Technical Services, founded in 2000, is a leading...support , to include holidays. Minimum Qualifications: + Resolving technical problems and answering queries by telephone or self-service… more
- UIC Government Services and the Bowhead Family of Companies (Dahlgren, VA)
- **Overview** CUSTOMER TECHNICAL SUPPORT SPECIALIST (NEN) (RDTE) Bowhead has a job opening for a Customer Technical Support Specialist (NEN) in Dahlgren, ... VA. The candidate will provide customer support and technical assistance to users of...issues. + Requires an understanding of current Microsoft supported Windows operating systems. + A high level of competency… more
- Palo Alto Networks (Reston, VA)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... and soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base… more
- Palo Alto Networks (Reston, VA)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical ...Virtualization experience (AWS, Azure, VMWare, OpenStack) + Experience with Windows , Linux, and Mac OS is a plus (Debugging,… more
- Palo Alto Networks (Reston, VA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... teams to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge… more
- General Dynamics Information Technology (Fairfax, VA)
- …(T1) **Job Family:** IT Infrastructure and Operations **Skills:** Data Analysis,LAMP Stack,MySQL, Technical Documents, Technical Support **Experience:** 10 + ... **Duties and Responsibilities:** The candidate will be expected to provide dedicated O&M/ Technical Support as outlined below: + Critical issue (Tier III)… more
- Fujifilm (Richmond, VA)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Teleperformance USA (VA)
- …SD, TN, TX, UT, VA, VT, WI, WV, WY.** **Your Responsibilities** **As a Technical Support Representative, you will be responsible for finding innovative ways to ... **Category :** **Customer Service/ Support ** **About TP** **TP is a global, digital...issues, and concerns.** + **Provide front line, first level, technical assistance for consumers** + **Supporting Client specific high… more