• Caseworker

    City of New York (New York, NY)
    …April 15. - Review utility companies' databases as well as HRA databases ( WMS , HRA One Viewer, APSNet) for customer information; Assessing client needs and ... forwarding referrals to other HRA units including FIA, HEAP and APS on behalf of clients. - Complete Life Sustaining Equipment Pamphlets with customer information and forwarding to Unit Supervisor for review and circulation. - Provide daily updates to Unit… more
    City of New York (05/14/25)
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  • Eligibility Specialist

    City of New York (New York, NY)
    …for accurate claim establishment by accessing and checking the Welfare Management System ( WMS ), New York City Work Accountability and You (NYCWAY), HRA One Viewer, ... IPay, Automated Listing of Eligibility Requirement Tracking System (ALERTS), collateral mailed inquiries, telephone contacts and other means for referral to the Supplemental Nutrition Assistance Program-Claims and Recovery (SNAP CR). - Review claims… more
    City of New York (05/14/25)
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  • Rap Renewal Unit Supervisor

    City of New York (New York, NY)
    …Assistance Payment Systems (HAPS), Rental Assistance Program (RAP), HRA One Viewer, WMS , NYCWAY, Finance.net, IQ System and SAVE. - Recommend new subsidy ... certificates for tenants who wish to submit a transfer request via email for reasons such as issues with landlord, inhabitable apartments, etc. - Address requests for information and services from Rental Assistance Program landlords, tenants, and community… more
    City of New York (05/14/25)
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  • Fair Hearing Service Specialist

    City of New York (New York, NY)
    …when appropriate; enter appropriate case actions utilizing all relevant agency systems such as WMS , POS, SEAMS, FHIS and HRA Viewer. - Train Fair Hearing staff in ... performance of work activities by holding individual and unit informational meetings in order to improve staff areas of competence. Design strategies and dense to increase the Fair Hearing Win Rate and to further decrease any need for Fair Hearings that impede… more
    City of New York (05/14/25)
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  • Senior Investigator

    City of New York (New York, NY)
    …process. - Access numerous resources, such as the Welfare Management System ( WMS ), LexisNexis, HRA Viewer, ACRIS, ACCIS, and Data Warehouse to conduct research ... and obtain vital information relevant to the investigation. - Write detailed case notes and annotated reports summarizing chronological events and developments. - Resolve allegations of fraud by making eligibility determinations or recommendations for… more
    City of New York (05/14/25)
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  • FH Representative

    City of New York (New York, NY)
    …reflected and checked through relevant systems such as Welfare Management System ( WMS ), Paperless Operation System (POS), New York City Work Accountability and You ... (NYCWAY), Fair Hearing Informational System (FHIS), HRA One Viewer, Self-Sufficiency Employment Assessment Management System (SEAMS), Fair Hearing Evidence Management System (FHEMS) and Electronic Evidence Packet System (EEPS). - Review Fair Hearing Evidence… more
    City of New York (05/14/25)
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  • CA Pert Sr Case Reviewer

    City of New York (New York, NY)
    …appropriate action was taken. - Review case file information, POS entries and WMS data to report on the appropriateness of cash assistance case activities and ... accuracy of system generated output. - Participate in meetings with center and regional management to discuss audit findings for each model office and job center audit conducted and facilitates corrective action plans. - Perform other related process reviews… more
    City of New York (05/14/25)
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  • Systems Design Analysis

    City of New York (New York, NY)
    …requested by the user groups, by verifying report data against sources such as WMS , ASSETS or NYCWAY and utilize Excel functions and Pivot tables to confirm date; ... deliver reports in the promised timeframe. - Facilitate Joint Application Design sessions with the business; gather and analyze detailed business requirements, preparing specific proposals for new or existing systems; documents and distributes accurate meeting… more
    City of New York (05/14/25)
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  • Fair Hearing Agency Representative

    City of New York (New York, NY)
    …reflected and checked through relevant systems such as Welfare Management System ( WMS ), Paperless Operation System (POS), New York City Work Accountability and You ... (NYCWAY), Fair Hearing Informational System (FHIS), HRA One Viewer, Self-Sufficiency Employment Assessment Management System (SEAMS), Fair Hearing Evidence Management System (FHEMS) and Electronic Evidence Packet System (EEPS). - Review Fair Hearing Evidence… more
    City of New York (05/14/25)
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  • Assistant Manager

    City of New York (New York, NY)
    …only program authorized to process case actions, including error corrections, directly into WMS from PAM The Centralized Data Entry(CDE) unit is recruiting (1) one ... PAA III to function as an Assistant Manager, who will: - Monitor day-to-day program activities by personal observation. Oversee/prepare daily, weekly, monthly, quarterly reports. Manage large scale projects, adhere to implementation plans caused by any changes… more
    City of New York (05/14/25)
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