- Amazon (New York, NY)
- …and high technology. We're looking for an accomplished Sales Leader deeply familiar with Contact Center as a Service and generative AI, to lead the CXE business ... build a strategy focused on outcome-based selling, winning new customer segments and growing existing customer segments...here to help you develop into a better-rounded professional. Work /Life Balance We value work -life harmony. Achieving… more
- Amazon (New York, NY)
- …GTM field strategy by geography globally for Amazon Connect solutions. Amazon Connect services work backward from the needs of customers to provide a broad array of ... AI powered customer experience services that deliver personalized service across all...accelerate seller cycles in the field. You will also work with cross functional teams in marketing, solutions architecture,… more
- Mount Sinai Health System (Huntington, NY)
- …oversight of front desk and office activity, or functions as point of contact in the Supervisor's absence. **_Roles & Responsibilities:_** + Schedules patient FPA ... Administrative Assistants in addressing patient concerns. + Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment… more
- Humana (Albany, NY)
- …budget and by the deadline. Serves as the Agile team's primary contact for information, work prioritization, and decision-making. Understands department, ... to scrum team members with regards to the ultimate customer experience delivered by story implementation + Prioritization and...are located. To ensure Home or Hybrid Home /Office employees' ability to work effectively, the… more
- Amazon (New York, NY)
- …small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customer 's most complex and business critical ... as the market leader for Amazon Connect - Amazon's Contact Center as a Service (CCaaS). This effort is...points of meeting the high bar of delivering great customer service. This service will offer a compelling alternative… more
- PSEG Long Island (Hicksville, NY)
- …and generous paid time off. More than 13,000 people already call PSEG their work home , taking pride in providing safe, reliable service to millions of ... Island **Salary Range** : $ 104,600 - $ 186,000 ** Work Location Category** : Hybrid Fixed We're one of...Summary** Serve as a dedicated 24/7 single point of contact managing key relationships with large commercial customers across… more
- TD Bank (New York, NY)
- …any of the following: volunteering, education, military experience preferred + Demonstrated Customer Service skills preferred + Ability to work during operating ... in lobby leadership and represents the first point of contact for customer inquiries and helps to...the support our colleagues need to thrive both at work and at home . **Colleague Development** If… more
- NTT America, Inc. (Albany, NY)
- …of services. This role will primarily focus on large deals ($50M+). This role will work remotely from your home office located within the US with travel required ... the company to ensure continued alignment and action. + Engage early with customer technology and business leaders to build relationships and gather a deep… more
- Amazon (New York, NY)
- …businesses. The ideal candidate has enterprise sales experience in related areas (ie customer experience management, contact center), is a self-starter, and is ... the history of AWS, and a leader in the Contact Center as a Service (CCaaS) space. This AI-powered...stakeholders. This offering was built in direct response to customer feedback and seeks to address daily pain points… more
- BAE Systems (Greenlawn, NY)
- …financial and operational performance. + Serve as the primary point of contact for customer engagements, including program status updates, performance reviews, ... This role involves a combination of collaborative/in-person and independent work , and will take the form of a hybrid...leadership engagement. + Act as the primary point of contact between suppliers, and key customer stakeholders.… more