- Meta (Austin, TX)
- …strategy to supplement and report on the operational plans. We're looking for an advanced Workforce Analyst to join our Mission Control team. This role will be ... Meta and driving action from data with business partners. **Required Skills:** Workforce Analyst , Mission Control Analytics Responsibilities: 1. Develop and… more
- Prime Therapeutics (Austin, TX)
- …It fuels our passion and drives every decision we make. **Job Posting Title** Workforce Planning Analyst Sr - Remote **Job Description** The Senior Workforce ... reporting + Provide feedback, coaching and training to support Associate and Workforce Planning Analyst development + Other duties as assigned **Minimum… more
- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling, ... in a call center operation to include three years in a workforce management analyst role + Experience with Automated Call Distribution systems and associated… more
- Robert Half Accountemps (Fort Worth, TX)
- …actively hiring Payroll & Timekeeping Specialists with deep expertise in UKG Workforce Management (WFM) Timekeeping to support clients in the healthcare industry. ... What You'll Do: + Assist clients with the transition from Kronos Workforce Central to UKG WFM + Support testing, data validation, and system accuracy checks +… more
- Reyes Holdings (Manor, TX)
- …+ Assist in the development and execution of operational strategies, reports, and technology that align with overall business objectives + Assist in budgeting and ... tracking of operational expenses, cost to serve, & cost per interaction. + Analyze sales performance, customer service metrics, and operational data to identify trends and areas for improvement. + Generate and review daily/weekly/monthly performance KPI and… more
- American Airlines (Dallas, TX)
- …board! **Why you'll love this job** + This job is a member of the IOC Workforce Planning team owning the workforce planning and analysis functions for some of ... Crew Scheduling and Central Load Planning staffing models to analyze workforce requirements and provide accurate staffing forecasts + Identifies, analyzes, and… more
- Teleperformance USA (Mcallen, TX)
- **Category :** ** Workforce Management** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered business ... current position (internal applicants)** + **6 months of Call Center Operations or Workforce experience a must** + **Must have solid customer service skills** +… more
- Cognizant (Austin, TX)
- **Real Time Analyst ** (remote) **Position Purpose** The Workforce Management Real Time Analyst is responsible for monitoring and reporting agent schedule ... non-adherent agents can be directed back toward the phone. Workforce Management Real Time Analyst also monitor agent calling behaviors in real-time, calling out… more
- Intuit (Plano, TX)
- **Overview** We are seeking a ** Workforce Management (WFM) & Capacity Planning Analyst ** to help drive the operational efficiency and service excellence of our ... Engineering** , or a related field. + **3-5+ years of experience** in ** workforce management, capacity planning, operations analytics** , or similar roles. + Strong… more
- Mass Markets (TX)
- …partner in the industry. We are looking for a proactive and detail-oriented Real-Time Analyst to join our workforce management team. This role is crucial in ... operational efficiency. + Implement industry best practices for real-time monitoring and workforce management. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD FIT… more
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