- USAA (San Antonio, TX)
- …other key segments as well as critical skills for the future of the workforce . + Uses data analytics to inform leadership development talent strategies, ... proactively identifies skill development opportunities based on business needs, identifies trends, and measures program effectiveness (ROI). + Manages vendor relationships and partners with USAA procurement to ensure optimal outcomes. + Ensures risks… more
- USAA (San Antonio, TX)
- …initiatives that enhance agility and efficiency. + Anticipates and shapes future workforce needs by leveraging advanced analytics , external benchmarks, and ... organizational performance while driving initiatives that result in a high-performing and engaged workforce . You will lead and develop a team of HR Business Partners… more
- Parker Hannifin Corporation (Fort Worth, TX)
- …performance conversations, corrective action, and succession planning. * Contribute to workforce planning and basic people analytics ; prepare and present ... and is ready to collaborate with leaders to advance people strategy, workforce planning, and performance initiatives at the site level. Essential Functions *… more
- USAA (San Antonio, TX)
- …initiatives. + Influences and executes claims servicing solutions across process, technology, workforce , third party, and/or analytics in support of P&C product ... competitiveness + Influences and executes operations strategy, plan, goals and objectives in support of Claims Strategy + Inspires a high performing team to deliver exceptional experiences to the members, engaged employees and achieve exceptional results. +… more
- CenterWell (Austin, TX)
- …our caring community and help us put health first** The Senior Workforce Management Professional applies and integrates advanced and predictive analysis, people ... and reporting to develop strategic and operational insights for workforce decision-making (eg, staffing, learning and development, talent management, diversity… more
- Humana (Austin, TX)
- …routing, and experience", Softphone, Voice Authentication, Desktop Process Automation and Analytics , Speech Analytics , Call Recording, Workforce Management, ... AI/ML, Chatbots etc. + Experience integrating contact center applications with other SaaS cloud solution (like Salesforce, ServiceNow, MS Dynamics, etc.). + Technically hands-on experience with setting up pilots and POC for solution evaluations on the SaaS… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …as a trusted advisor to senior leadership on training effectiveness and workforce capability development. **Continuous Improvement & Analytics ** + Define KPIs ... and leverage data analytics to measure training impact and drive enhancements. + Stay current with industry best practices, emerging technologies, and evolving business needs to continuously improve learning programs. **Operational Oversight** +… more
- AbbVie (Austin, TX)
- …Allergan Aesthetics | An AbbVie Company Job Description The Customer Service Workforce Administrator is integral to our success. You'll use your deep experience ... emerging WFM tools and software, as AbbVie continues to build its Workforce Management capabilities at scale. Responsibilities: + Develops, trains, and advises team… more
- ADP (TX)
- ** WorkForce Software, an ADP company, is hiring a Marketing Manager, Regional Alliances** **Applications for this role will be accepted until 12/15/2025** **Ideal ... candidates will reside in the Eastern or Central US time zones.** The WorkForce Software (WFS) Marketing Manager, Regional Alliances will be a key driver of growth… more
- ADP (El Paso, TX)
- …region. In essence, the Scheduling Analyst is considered the "face" of the Workforce Management to all the Regions. **RESPONSIBILITIES:** + Monitors Genesys Cloud to ... schedule rotations, operation hours and staffing of agents. + Utilizes workforce management scheduling software in developing weekly staffing optimization for all… more