- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling, ... experience in a call center operation to include three years in a workforce management analyst role + Experience with Automated Call Distribution systems and… more
- Reyes Holdings (Manor, TX)
- …+ Assist in the development and execution of operational strategies, reports, and technology that align with overall business objectives + Assist in budgeting and ... tracking of operational expenses, cost to serve, & cost per interaction. + Analyze sales performance, customer service metrics, and operational data to identify trends and areas for improvement. + Generate and review daily/weekly/monthly performance KPI and… more
- Humana (Austin, TX)
- …and adjust intraday schedules. + Ensure data accuracy and integrity across all workforce management platforms. + Recommend and implement process improvements to ... and help us put health first** The WFM Intraday Analyst is responsible for monitoring, analyzing, and optimizing real-time...**Education & Experience** + Bachelor's degree in Business, Operations, Workforce Management , or a related field (or… more
- Teleperformance USA (Mcallen, TX)
- **Category :** ** Workforce Management ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... is the limit!** **Purpose** **Responsible for day to day management of service level, site efficiency/occupancy and agents to...applicants)** + **6 months of Call Center Operations or Workforce experience a must** + **Must have solid customer… more
- Intuit (Plano, TX)
- **Overview** We are seeking a ** Workforce Management (WFM) & Capacity Planning Analyst ** to help drive the operational efficiency and service excellence of ... Engineering** , or a related field. + **3-5+ years of experience** in ** workforce management , capacity planning, operations analytics** , or similar roles. +… more
- Prime Therapeutics (Austin, TX)
- …to lead and direct department activities **Preferred Qualifications** + Work experience in workforce management + Work experience in long range and short range ... our passion and drives every decision we make. **Job Posting Title** Workforce Planning Analyst Sr - Remote **Job Description** The Senior Workforce Planning… more
- Coinbase (Austin, TX)
- …optimal deployment of contingent talent to achieve organizational objectives. A Contingent Workforce Analyst will provide support through the examination of ... and alignment. Attendance is expected and fully supported. The Contingent Workforce Team occupies a pivotal position within Coinbase, overseeing the comprehensive… more
- The City of Houston (Houston, TX)
- Management Analyst IV (Commercial Loan Servicing) Print (https://www.governmentjobs.com/careers/houston/jobs/newprint/5039738) Apply Management Analyst ... choice. To achieve this vision, HCDD is seeking a Management Analyst IV to join its team....Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free… more
- ManpowerGroup (Irving, TX)
- Our client, a leader in the financial services industry, is seeking a Data Management Analyst to join their team. As a Data Management Analyst , you will ... engagement skills which will align successfully in the organization. **Job Title:** Data Management Analyst **Location:** Irving, TX **What's the Job?** + Asset… more
- MUFG (Irving, TX)
- …President, GFCD Issues Management ("IM") Reporting & Analysis Team ("VP"). The Analyst will support the VP and the team in leading the coordination and delivery ... A member of our recruitment team will provide more details. **_Job Summary:_** This Analyst role in the Global Financial Crimes Division of MUFG Bank, Ltd. ("GFCD")… more