- Truist (San Antonio, TX)
- …capital including interviewing, selection, hiring, conducting performance reviews, disciplinary actions, workforce management scheduling. May be cross trained to ... States of America) **Please review the following job description:** The branch leader has responsibility for managing all aspects of assigned branch. The… more
- Citigroup (San Antonio, TX)
- …Management Lead is a key position within Global Workforce Optimization accountable for management of complex/critical/large professional disciplinary ... the function and/ or area of expertise and an ability to lead , manage budgets, and develop senior leadership level presentations. **Responsibilities:** +… more
- Highmark Health (Austin, TX)
- …to handle high call volume periods throughout the day and evening. Updates the workforce management system of staffing changes throughout the day to ensure ... work schedules, provides technical support an coaching/mentoring of direct reports, utilizes workforce and inventory management tools/reports to ensure work is… more
- Intuit (Plano, TX)
- **Overview** We are seeking a ** Workforce Management (WFM) & Capacity Planning Analyst** to help drive the operational efficiency and service excellence of our ... a related field. + **3-5+ years of experience** in ** workforce management , capacity planning, operations analytics** ,...R** for advanced modeling or automation. **How you will lead ** + Develop and maintain **short-term and long-term capacity… more
- Transdev (Houston, TX)
- …troubleshoot + Strategic planning and forecasting to meet client demands + Remote workforce management , scheduling , and staffing to meet client requirements + ... and completes accident reports, incidents, and customer complaints + Public/Customer facing management and leadership of hourly workforce + Field work and… more
- Mass Markets (TX)
- …and best practices. + Proficiency in call center software, CRM systems, and workforce management tools. + Excellent verbal and written communication skills. + ... We are looking for a motivated and results-driven Team Leader to oversee a team of call center agents....any operational issues. + Collaborate with other departments and management to align with organizational goals. + Handle escalated… more
- Deloitte (Fort Worth, TX)
- …(HRCO) team focuses on helping our clients realize the true value of their Workforce management on-prem and Cloud applications by first creating the right ... key messages to bring additional value to clients. + Lead teams to design and define the scope resulting...+ Bachelor's Degree preferably in in Human Resources and Workforce management , Computer Science, Information Technology, Computer… more
- ADP (Houston, TX)
- ADP is hiring a ** Workforce Management ** **Sales Representative, Major Accounts.** + **_Are you ready to control your financial future with unlimited upside ... you will partner with the current sales team sell Workforce Management (time and attendance) technology within...training. **A little about ADP:** We are a global leader in human resources technology, offering the latest AI… more
- Coinbase (Austin, TX)
- …training calendars, etc. * You will collaborate with multiple internal teams ( Workforce Management , Vendor Management , Operations, Compliance etc) for ... fully supported. Compliance L&D provides end to end learning services, and management for all first line of defence compliance processes, including Transaction… more
- Deloitte (Houston, TX)
- …technologies. + Working knowledge of Genesys Workforce Engagement Module (WEM) for workforce management (WFM) and quality management (QM). + Demonstrated ... includes developing a detailed project plan, defining key milestones, and transition management . + Technology Evaluation: Lead analysis and recommendations for… more