- Verint Systems, Inc. (Austin, TX)
- …knowledge of value-added ROI business process sales engagements/tools + Knowledge of Workforce Management , and /or CRM/ERP software background desired + ... mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the… more
- Mass Markets (Killeen, TX)
- …+ Foster a culture of accountability, continuous improvement, and excellence + Oversee workforce management and set clear performance goals + Develop strategies ... skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance across...sales operations. This role is ideal for a dynamic leader who can inspire teams, deliver measurable results, and… more
- Mass Markets (Killeen, TX)
- …a culture of accountability, continuous improvement, and personal excellence + Directs workforce management activities and sets performance goals and objectives ... practical conflict resolution skills (both customer and agent conflict) + Proven leader with advanced time management , planning, organizational and multitasking… more
- Deloitte (San Antonio, TX)
- …may be considered for this position, regardless of their US location. The Global Workforce Strategy & Planning CoE Leader leads the development and execution of ... ensure continued leadership in this specialized area. The Global Workforce Strategy & Planning COE Leader is...optimal talent deployment for internal and external clients. + Lead and develop a team of 8 workforce… more
- ADP (El Paso, TX)
- …Human Resources. + May have budgetary responsibility. + May have oversight of Workforce Management to include scheduling, and succession planning. + Participate ... to make your mark?** In this role, you will lead a team that serves as ADP's front-line answering...on ADP technology, and more. You'll leverage your project management and leadership expertise to assist in establishing the… more
- Coinbase (Austin, TX)
- …Legal, Program Management , and other operational support partners (ie Workforce Management , Vendor Management , Analytics, Quality Assurance, etc.) ... As the Senior Manager, Compliance Operations at Coinbase, you'll lead the charge in combating money laundering and ensuring...our goals in a meaningful way. As a natural leader with a passion for compliance and operations, you'll… more
- Mass Markets (Killeen, TX)
- …satisfaction. + Drive continuous improvement initiatives across training, quality, and workforce management . + Ensure compliance with company policies, client ... operational efficiency, and client satisfaction across multiple campaigns. If you're a strong leader with a passion for people and performance, we'd love to hear… more
- PNC (Dallas, TX)
- …an accomplished leader to oversee multiple critical functions within the Workforce Identity & Access Management (WIAM) Program. This role will provide ... process automation, and metrics & analytics. The IAM Program Leader will serve as the primary liaison with internal..., or a related discipline. * Strong knowledge of Workforce Identity & Access Management (WIAM) concepts,… more
- Sedgwick (Irving, TX)
- …Great Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Workforce Absence Team Lead **PRIMARY PURPOSE** **:** To supervise the ... to others within the unit. + Identifies and advises management of trends, problems, and issues as well as...issues as well as recommended course of action; informs management of new procedures and ideas for continuous process… more
- Expand Energy Corporation (Spring, TX)
- …across all aspects of HR strategy + Assist in facilitation of workforce planning, performance management , compensation planning and bench strength assessments ... values, you will play a pivotal role in empowering our workforce , strengthening culture, and delivering innovative, people\-centered solutions that drive business… more