- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling , ... experience in a call center operation to include three years in a workforce management analyst role + Experience with Automated Call Distribution systems and… more
- PenFed Credit Union (San Antonio, TX)
- …the organization. The WFMO Analyst collaborates with each business unit management team on scheduling and training, monitors real-time call statistics and ... part of the PenFed family. PenFed is hiring a Workforce Operations Analyst to work onsite at...to determine the volume spikes and adjust schedules within workforce management tool. + Forecast call volume,… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …support for everyday issues (eg, locating a plumber or automobile mechanic). The Workforce Analyst collects, analyzes, and reports metrics on Military OneSource ... reports + Prior experience using Alvaria (formerly Aspect) or similar system for workforce management software for contract volume forecasting, time off … more
- Cardinal Health (Austin, TX)
- … scheduling , forecasting, and Paid Time Off planning utilizing Amazon Connect Workforce Management (WFM) + Real time monitoring of the day-to-day business ... field preferred + Experience with Amazon Connect Integrated Voice Response (IVR) and Workforce Management (WFM) preferred + Experience with Verint or other … more
- Intuit (Plano, TX)
- …IEX, TCS, Oracle, and I3 software (Interactive Intelligence) or any other workforce management software used to manage schedules, workflow, and statistical ... Overview Our company is seeking a Workforce Senior Business Consultant to assist in our...is forecasting our staffing needs, headcount requirements, shift optimization, scheduling , and shift bids. What you'll bring + A… more
- Intermountain Health (Austin, TX)
- …and patient facing technologies, enterprise resource planning, workforce scheduling , time and attendance, customer relationship management ) The Principal ... ongoing optimization and support (eg, electronic health records, registration, scheduling , billing and collections, lab and pathology, radiology, picture archiving… more
- Providence (Lubbock, TX)
- **Description** **Senior Oracle HCM IS Applications Analyst ** **Please note the following important details regarding this position:** + This role requires for you ... by manager and departmental needs **Job description:** The Senior ERP Application Analyst uses a wide application of principles, theories, and concepts related to… more
- Mass Markets (TX)
- …trusted partner in the industry. We are looking for a proactive and detail-oriented Real-Time Analyst to join our workforce management team. This role is ... operational efficiency. + Implement industry best practices for real-time monitoring and workforce management . CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A GOOD… more
- Intermountain Health (Austin, TX)
- …consumer and patient facing technologies, enterprise resource planning, workforce scheduling , time and attendance, customer relationship management ) + The ... ongoing optimization and support. (eg, electronic health records, registration, scheduling , billing and collections, lab and pathology, radiology, picture archiving… more
- General Motors (Austin, TX)
- …enterprise resource planning (ERP), or similar domain product/systems + UKG Pro Workforce Management (WFM) experience or (Kronos Workforce Central ... week, at minimum **The Role** The UKG Pro Transformation Analyst plays a critical role in GM's timekeeping tool...will also collaborate with the team to lead change management activities related to the upgrade that maximize the… more