- Intuit (San Diego, CA)
- …both digital and potential retail channels. + Provide technical understanding of upstream workforce management ( WFM ) value chain, ensuring clarity and ... Expert Network Real-Time Operations (RTO) team is seeking a Senior Analyst who is passionate about customer experience, operational excellence, and innovation… more
- Ross Stores, Inc. (Dublin, CA)
- …learning opportunities and development for our teams\. **GENERAL PURPOSE:** The Director of Workforce Management \( WFM \) will lead all activities related to ... workforce management in all Ross and dd's store locations\. Specifically,...will initially lead a team of 2 \(Supervisor and Analyst \), which will expand as the WFM … more
- Stanford Health Care (Newark, CA)
- …insights into contact center performance. This role supports operational leaders, workforce management , and business stakeholders by translating raw data ... Stanford Health Care is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center...Connect, CISCO or similar. Integrate data from multiple sources ( WFM tools, CRM, IVR, QA platforms) to create comprehensive… more
- Newegg Inc. (Diamond Bar, CA)
- …tracking within large or multi-site operations. + Background in workforce management (forecasting, scheduling, adherence) and collaboration with WFM teams. + ... contact center platforms (eg, Genesys Cloud, Amazon Connect, CRM, WFM ) to track key metrics such as ASA, AHT,...consistency. Process Improvement & Cross-Functional Collaboration + Partner with Workforce Management , IT, Product Management ,… more
- Zscaler (San Jose, CA)
- …configuration projects, analyzing business needs to design solutions that improve workforce management efficiency + Investigating and resolving payroll system ... scale our great company. Whether striving to grow our workforce , nurture an amazing culture and work environment, support...leader. We're looking for an experienced Staff Business Systems Analyst - Payroll Application (Dayforce Focus) to join our… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …WFM Developer will collaborate with the workstream leads to build the Quality Management , Workforce Management and Reporting systems per the defined ... in information system design, including application programming on large-scale case management systems and the development of software to satisfy design objectives… more
- Ross Stores, Inc. (Dublin, CA)
- …in the development of our technology roadmap\. We are seeking an experienced UKG Workforce Management \( WFM \) subject matter expert to support our HRIS ... as the primary technical and functional lead for UKG WFM timekeeping and absence management , ensuring accurate...with HR and Payroll business needs\. Experience with UKG Workforce Central \(WFC\) is preferred but not required\. This… more