• Contact Center Real Time Analyst

    Hackensack Meridian Health (Edison, NJ)
    …to transform healthcare and serve as a leader of positive change. As a ** Workforce Management ( WFM ) Real Time Analyst ** , you will utilize workforce ... 1 year of experience in a Workforce Management role as a RTA or Analyst ....Proven experience with CISCO Calabrio / UCIC or other WFM platform. + Excellent organization, communication and interpersonal skills… more
    Hackensack Meridian Health (09/06/25)
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  • Call Center Workforce Analyst

    Interstate Waste Services, Inc. (Teaneck, NJ)
    …efficiencies. + Manage and route contact volume using ACD systems, ensuring alignment with workforce management ( WFM ) tools. + Extract targeted datasets from ... + 2+ years of experience in a call center environment, with expertise in workforce management , ACD, IVR, and WFM systems. + 2-4 years of analytics… more
    Interstate Waste Services, Inc. (09/30/25)
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  • Resource Planning Analyst

    CVS Health (NJ)
    … and reporting. + Minimum 3 years experience in utilizing Verint workforce management software or similar application. + Proficiency utilizing Microsoft ... heart, each and every day. **Job Purpose and Summary:** Resource Planning Analyst is responsible for the real-time monitoring including current and upcoming week… more
    CVS Health (10/03/25)
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  • Audit Analyst - HR Operations

    Amneal Pharmaceuticals (Bridgewater, NJ)
    …SOC assessments per CUECs. HR Technologies include at least Oracle HCM Cloud, UKG Pro WFM and ADP Workforce Now. Essential Functions: + Act as primary point of ... Description: Reporting to the Sr. Director, HR Operations, the HR Operations Analyst will be responsible HR compliance and audit activities for HR Technologies. The … more
    Amneal Pharmaceuticals (08/15/25)
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