• Sr Analyst , Contact Center Technology

    Evolent (Richmond, VA)
    …* Workforce Optimization: Experience with Workforce Optimization (WFO) and Workforce Management ( WFM ) tools. * CRM Integration: Experience with CRM ... culture. **What You'll Be Doing:** **Job Summary** The Senior Analyst , Contact Center Technology plays a pivotal role in...PBX, ACD, IVR, CTI, Dialer Campaigns, Surveys, Fax, and Workforce Management systems. * Collaboration with IT:… more
    Evolent (08/08/25)
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  • Senior Scheduling Analyst

    Healthfirst (VA)
    …available and/or assigned + Participate in planning, requirement gathering, and implementing the Workforce Management Systems ( WFM ) and associated tools + ... computer software applications such as Microsoft Office, SQL, SharePoint, Verint Workforce Management + Working experience using analytical and problem-solving… more
    Healthfirst (08/08/25)
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  • Business Analyst

    Motion Recruitment Partners (Norfolk, VA)
    …the GF migration business capabilities for Finance, Fixed Assets, Supply Chain Management , Logistics, and Workforce management . **Clearance:** Active Secret ... Business Analyst - Norfolk Norfolk, VA **Onsite** Contract $35/hr...Business process improvement activities + Strategic communications and change management + Workforce training and scheduling +… more
    Motion Recruitment Partners (07/18/25)
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