• Specialist, WFM Real Time Adherence

    DriveTime (Mesa, AZ)
    …for our customers. **That's Nice, But What's the Job?** In short, as a Workforce Management Specialist ( Real Time Adherence Specialist), you will assist ... levels and ensuring the most efficient use of resources. In long, our Workforce Management Specialist ( Real Time Adherence Specialist) are responsible for: +… more
    DriveTime (07/16/25)
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  • Real Time Analyst

    Cognizant (Phoenix, AZ)
    ** Real Time Analyst** (remote) **Position Purpose** The Workforce Management Real Time Analyst is responsible for monitoring and reporting agent schedule ... non-adherent agents can be directed back toward the phone. Workforce Management Real Time Analyst...as required by the campaign. 6. Manage and enter real time exceptions in WFM software. 7.… more
    Cognizant (08/27/25)
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  • Manager, Workforce Analytics I

    Chewy (Phoenix, AZ)
    …is key for this position! **What You'll Do:** + Develop, manage, and mentor Workforce Management ( WFM ) staff to build successful teams that deliver ... leader who excels in improving operational efficiency through advanced workforce management approaches. As a key team...non-SLA target or high occupancy periods. + Coordinate daily WFM activities in real -time. Address SLA events,… more
    Chewy (08/22/25)
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  • Workforce Management Professional 1…

    CenterWell (Phoenix, AZ)
    …a part of our caring community and help us put health first** The Workforce Management Professional 1 Intraday applies and integrates advanced and predictive ... development, talent management , diversity and human resource compliance). The Workforce Management Professional 1 work assignments are often straightforward… more
    CenterWell (08/22/25)
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  • Manager, Workforce Strategy (Merchant)

    DoorDash (Phoenix, AZ)
    About the Team The Workforce Management team's primary focus is to ensure we have the right people at the right time to get our customers connected to a live ... will be the single point of accountability for all workforce planning and real -time execution related to...about you because you + Have 5+ years in workforce management or support operations or … more
    DoorDash (08/08/25)
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  • Field Resource Coordinator - Routing Specialist

    EchoStar (Chandler, AZ)
    …and time-critical environment + Have the drive to learn and master DISH's workforce management ( WFM ) and customer relationship management ... and customer appointment scheduling adjustments. **Key Responsibilities:** + Communicate in real time with In-Home Service Professionals about any issues and the… more
    EchoStar (07/31/25)
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