- Highmark Health (Albany, NY)
- …Inc. **Job Description :** **GENERAL OVERVIEW:** Primary accountability is to perform Command Center support to call center teams and provide evaluation ... volumes, patterns, issues and trends, which may vary by call center , day of week, time of...of workload forecasts, forwarding concerns and recommendations to the Workforce Planning Team Manager. 3. Support scheduling… more
- Pearl Interactive Network (Albany, NY)
- …of the next generation of customer service superstars. The ** Call Center ** **Trainer (CCT)** is responsible for planning , coordinating, and conducting ... **Pearl Interactive Network** , we're always looking for exceptional ** Call Center Trainers** to join our **Talent...to build and maintain a capable, efficient, and effective workforce that meets the organizational goals by using industry… more
- Goddard Riverside (New York, NY)
- Program Coordinator (Education and Workforce TEP) Job Details Job Location Stanley M. Isaacs- Education Workforce - New York, NY Position Type Part Time Salary ... Hourly Description Organization Overview: The Stanley M. Isaacs Neighborhood Center (Isaacs Center ) is a non-profit, multi-service...essential + Be available to work weekends and on call on day(s) not on site. + Support the… more
- Kaleida Health (Buffalo, NY)
- ** Workforce Safety Specialist** **Location:** **Buffalo General Medical Center ** **Location of Job** **: US:NY:Buffalo** **Work Type** **: Full-Time** **Shift ... JCAHO, DOH, CMS, EPA, DEC and other authorities having jurisdiction. The Workforce Safety Specialist will assist the Life Safety Director in the identification,… more
- City of New York (New York, NY)
- … Center /Model Office location which includes, but is not limited to, the Family Services Call Center , Union Square Job Center , Refugee Job Center , and ... includes, but is not limited to, the Family Services Call Center , Union Square Job Center...and provider services. - Determine training needs of Job Center staff; oversee planning and development of… more
- Albany Medical Center (Albany, NY)
- …awareness when assigned. Essential Job Functions (95%): + Must participate in a rotating call schedule and carry a smart phone. Call may exceed fifty percent ... will be made to utilize staff listed on the call schedule. In the event cases cannot be adequately...and non-CEU based educational programs. + Participates in the planning of major educational programs. + Provides feedback to… more
- City of New York (New York, NY)
- …Access /Model Office location which includes, but is not limited to, the Family Services Call Center , Union Square Job Center , Refugee Job Center , ... includes, but is not limited to, the Family Services Call Center , Veterans Job Center ,...achieving maximum self-sufficiency. - Determine training needs of Job Center staff; oversees planning and development of… more
- Humana (Albany, NY)
- …Softphone, Voice Authentication, Desktop Process Automation and Analytics, Speech Analytics, Call Recording, Workforce Management, AI/ML, Chatbots etc. + ... factors. The Senior Application Architect is responsible for Architecture design, planning , Cloud migration and performance of several platforms that are used… more
- Albany Medical Center (Albany, NY)
- …of the nursing process to work collaboratively with the healthcare team in planning , directing, providing, and evaluating patient care. The Ambulatory Care RN is ... communication and transition + Develops the individualized care plan; care planning activities transcend barriers/transitions keeping the patient at the focus. +… more
- Albany Medical Center (Albany, NY)
- …may provide direct patient care, patient triage (in-person and telephonic), assessment, planning , directing and evaluating of a patient's specific care plan and ... of incoming test results, patient requests and pharmacy renewals; facilitates call -backs to patients as necessary * Proficiency of administration (monoclonal agent… more