- City of New York (New York, NY)
- …User Support egain reporting call metrics and apply analysis to optimize call center efficiency and enhance customer experience. - Reviewing incident reports ... Skills: - Supervisory and/or leadership experience within a help desk or call center operation - Exceptional oral, written and interpersonal communication… more
- City of New York (New York, NY)
- …**PLEASE NOTE THE FOLLOWING: - The selected candidate will be assigned to an on- call Emergency Operations Center (EOC) team and will be expected to work ... preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are… more
- City of New York (New York, NY)
- …attorneys. **PLEASE NOTE THE FOLLOWING: The selected candidate will be assigned to an on- call Emergency Operations Center (EOC) team and will be expected to work ... and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of...will participate in drills and exercises associated with the on- call EOC team; and may volunteer to assist with… more
- City of New York (New York, NY)
- …in a records management setting. o The selected candidate will be assigned to an on- call Emergency Operations Center (EOC) team and will be expected to work ... and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of...for storage or transfer to the NYC Municipal Records Center . - Working with staff to ensure all agency… more
- US Foods (Blasdell, NY)
- …production driving standardization, productivity improvement, and equipment utilization. Planning and Directing: Establish long-term operations objectives that are ... company goals. Participate in the establishment of overall Production-Distribution Center business goals. Profitable Operations: Plan, organize, direct, and control… more
- City of New York (New York, NY)
- …to facilitating plan management, training, table-top exercises, and after-action/improvement planning ; - Facilitate meetings and activities with internal and ... and City command centers, including the NYC Emergency Operations Center (EOC) and the NYPD Joint Operations Center...if necessary, in the field; - Serve as a planning lead during emergencies and disasters. - Provide written… more
- City of New York (New York, NY)
- …innovative, adaptive, and inclusive talent strategies across: Talent Acquisition, Talent Management, Workforce Planning , and Learning and Development; - Work in ... communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp or on...relationship with the Office of Administrative Trails and Hearings' Center for Creative Conflict Resolution to coordinate mediation efforts;… more
- City of New York (New York, NY)
- …advertisements on the streets and in the subways, to the responsiveness of our call center operators, we bring every program, every resource, every employee's ... deep engagement with other areas of the agency, ensuring thoughtful planning , clear communication about progress, and well-defined accountability for completing… more
- UHS (Johnson City, NY)
- …plans. + Interpret financial statements and manage financial resources. + Participate in workforce planning and provide creative solutions to manage workforce ... with nurse managers, physicians, and administrative leaders to lead strategic planning , quality improvement, budget development, staffing, and program growth. By… more
- Humana (Albany, NY)
- …with service operations such as workforce management, customer service, or call center environments + Proficiency with program and project management tools ... multiple business units and functions-such as customer service operations, workforce management, data/analytics-influencing key stakeholders and leaders, coordinating across… more