- ASM Research, An Accenture Federal Services Company (Indianapolis, IN)
- …planning and constructing test scripts using quality processes and methodologies for Accenture or its clients. + Develop, update, and maintain quality testing ... standards and procedures. + Develop, update, and maintain quality testing standards and procedures, including issue management and escalation. + Optimize processes and methods to deliver quality work. Test Planning and Strategy: + Develop end-to-end testing… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …+ Analyze the current architecture and develop target architecture for Health portfolio IT systems. Develop systems roadmap and disposition diagrams + Develop ... enterprise system's architecture for modernizing the systems using cloud-based technologies and agency guidelines (example: Human Centered Design, Zero Trust Architecture etc.) + Develop architecture artifacts such as operational views (OVs) and systems views… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …+ Master's degree in social work and Family Therapy, Counseling, or other human services field + State Licensure to practice independently (LCSW, LPC, LMFT) preferred ... Responsible for providing assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to… more
- ASM Research, An Accenture Federal Services Company (Seattle, WA)
- …+ Bachelor's Degree or equivalent of 4 years relevant experience. Master's Degree preferred. + Minimum 5years of experience made up of prior military experience or ... relevant knowledge working in Military Service Programs and marketing, sales, recruiting, education, or other similar networking-intensive work. **Other Job Specific Skills** + Possess strong customer service skills, knowledge of call center operations, and… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …+ Attains a minimum of 85.5% of working hours each day in an available state while logged into the telephone ACD queue; must log in promptly at designated work hours. ... Responsible for supporting the program/project/client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives and responds to customer problems, issues, requests. As the entry point for customer, documents,… more
- ASM Research, An Accenture Federal Services Company (Redmond, WA)
- …+ Responds to incident tickets in a 24x7 operational environment to meet SLA objectives. + Troubleshoots system issues using diagnostic tools like netmom, windbg, and ... Serve as a part of the incident management team in a 24X7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the Live Site… more
- ASM Research, An Accenture Federal Services Company (Lansing, MI)
- …+ Diagnosing and resolving problems in response to customer reported incidents + Planning and analysis of work processes + Researching and reporting trends and ... This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Provides ongoing technical support and maintenance of production and development systems and software products (both… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …do I need?** + High school diploma or GED. + Customer Service experience - 2 or more years + Must be a US Citizen or Authorized to work in the US (if not a citizen) ... and a resident of the US for at least 3 years within the last 5 years. + Fluent in speaking, reading and writing in Spanish **What additional characteristics will help me thrive?** + Proficient in the use of MS Office including Word, Excel and Outlook + Able… more
- ASM Research, An Accenture Federal Services Company (Forest Park, GA)
- …+ HS diploma or GED; Bachelor's Degree in healthcare or business field preferred + Certified Provider Credentialing Specialist (CPCS) preferred + 2-5 years of ... experience performing physician credentialing at a medical group, hospital or health plan. **Other Job Specific Skills** + Strong customer focus, interpersonal, collaboration, written/verbal communication, prioritization and computer skills. + Strong attention… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …The Incident Manager will have experience managing incidents in a Network Operations Center or equivalent 24x7x365 operations center supporting the resolution of ... Major Incidents for an enterprise or Government agency. This position supports evenings and weekend as needed. Key duties include: 1) Performs all functional duties independently. 2) Possesses and applies expertise on multiple complex work assignments.… more