- Nutanix (Durham, NC)
- …Support ServiceNow HRSD modules including Case Management, Knowledge Management, HR Agent Workspace, Employee Center , Manager Hub, Performance/Platform Analytics ... guide them to adoption of the best solutions + Lead effective communication between technical teams and stakeholders +...support + 2+ years of experience with ServiceNow Employee Center Pro and Manager Hub + 5+ years of… more
- WellSpan Health (Chambersburg, PA)
- …the following areas of nursing practice:Emergency Care Center - ACLS, PALSIntensive Care Center & MSCC Lead - ACLS, PALSL&D - ACLS, NRP, - Experienced L&D ... Medical Group staff with professional development expertise as an educator, change agent , leader, consultant, and facilitator. Educates all clinical staff in the… more
- Sallie Mae (Newark, DE)
- …our website, partner and marketing collateral, application, servicing and the call center agent experiences + Prepare & deliver Business Performance updates ... disclosure management in addition to serving as the business lead for Audit and Regulatory inquiries + Hire, coach,...Paid parental leave and adoption reimbursement programs + Free access to on-site staffed fitness centers (in Delaware) and… more
- Modernizing Medicine (Boca Raton, FL)
- …positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a ... workflow diagrams to support efficient technical design and development + Lead innovative workshops focused on process optimization and customer experience… more
- Northrop Grumman (Palmdale, CA)
- …developed and executed to address any risks related to GM&L's execution + Lead managers and individual contributors who are responsible for supporting all sites, ... GSC Transportation and Logistics (TL) Community of Practice (CoP) and Center of Excellence (CoE) initiatives, leading initiatives/strategies to drive improved… more
- Sallie Mae (Indianapolis, IN)
- …technical systems and automation within the collections environment. **Key Responsibilities** + Lead , train, and develop a team of chat agents managing collections ... and platform integrations. + Utilize analytics tools to evaluate agent productivity, chatbot effectiveness, and overall collections performance. + Collaborate… more
- Henkel (Culver City, CA)
- …an impact at Henkel. **What you'll do** + Serve as the technical lead for AI/GenAI initiatives, ensuring alignment with Henkel's overall digital strategy + Drive ... teams + Act as a thought leader and change agent , promoting a culture of innovation and cross-functional collaboration....and cross-functional collaboration. + Partner with business use case lead and digital teams to design, develop, and deliver… more
- WellSpan Health (Ephrata, PA)
- …safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as ... identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and… more
- Amazon (New York, NY)
- …personalized service across all channels (voice, email, chat, IVR) utilizing flexible access to data and applications to deliver exceptional customer and agent ... goals for the AWS business. Key job responsibilities * Lead a Customer Obsessed Connect business. * Lead...Strong CX background with history of growing a Contact Center , VDI, or Unified Communications business. Amazon is an… more
- Sanford Health (Sioux Falls, SD)
- … Lead day-to-day vulnerability operations (scan scheduling, authenticated coverage, agent health) and engineer improvements across tooling workflows. Develop and ... the work of health and healing across our broad footprint.** **Facility:** Stevens Center Building **Location:** Sioux Falls, SD **Address:** 900 East 54th St N,… more
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