- TEKsystems (Honolulu, HI)
- … request or trouble call and complete required documentation (ie trouble ticket, network access request , Service Request , etc.). Understand and follow ... directions and adhere to policies and procedures. Lead and coordinate network projects (ie, firewall, core router/switch, protocols, security, etc.). Work with users and vendors to resolve network connectivity or capacity issues. Recommend and implement cost… more
- Amentum (Chantilly, VA)
- …security regulations and policies on processes and request , such as Data Transfer Request ; Access Request ; Service /Change Request ; Purchase ... used at contractor facilities. + Assist program systems owners and/or service providers throughout the risk management framework (RMF), including the assessment… more
- Two95 International Inc. (Portland, OR)
- …help via phone and/or email; (Tier I) incident/problem tracking, escalation and communication; computer access request processing, and IT service request ... Title: IT Service Desk Specialist Location: Portland, Oregon Duration: 11...a personal emphasis follow-up/follow-though are also required. + Previous Service Desk experience and/or certification in an ITIL (IT… more
- Warner Bros. Discovery (Atlanta, GA)
- …position requires a deep understanding of service catalog design, user access governance, and request workflow configuration in ServiceNow. A key contributor ... to the overall service experience, the Staff, Request Catalog Product...enforce standards and policies around catalog item design, user access , and request fulfillment workflows. + Coordinate… more
- CACI International (Sterling, VA)
- …requests. + Collaborate with IT teams, business units, and stakeholders to ensure request fulfillment meets service level agreements (SLAs) and business needs. + ... request projects. + Manage relationships with vendors and service providers involved in request fulfillment. +...through a unique flexible time off benefit and have access to robust learning resources to make your ambitions… more
- CACI International (Sterling, VA)
- …requests. + Collaborate with IT teams, business units, and stakeholders to ensure request fulfillment meets service level agreements (SLAs) and business needs. + ... and best practices. + Manage relationships with vendors and service providers involved in request fulfillment. +...through a unique flexible time off benefit and have access to robust learning resources to make your ambitions… more
- CACI International (Sterling, VA)
- …will be responsible for monitoring, analyzing, and improving the quality of network request handling and fulfillment within our IT service management framework. ... Network Request Fulfillment Quality Assurance Analyst Job Category: Information...+ Stay current with industry best practices in IT service management and quality assurance **Qualifications:** _Required:_ + Bachelor's… more
- CACI International (Sterling, VA)
- …developing, implementing, and maintaining quality assurance procedures within the IT Service Management (ITSM) framework, focusing on network request ... Network Request Fulfillment Quality Assurance Lead Job Category: Information...to ensure alignment of quality assurance activities with overall service management objectives. + Lead training initiatives to educate… more
- American Family Insurance - Corporate (Madison, WI)
- …of service requests. + Implement best practices to optimize request handling workflows and improve customer satisfaction. **Continuous Improvement:** + Identify ... The Team Lead for Knowledge and Request Management plays a crucial role in overseeing...responsible for managing the organization's knowledge base and handling service requests efficiently. This position requires a strategic thinker… more
- Person Centered Services (Buffalo, NY)
- …disabilities, while also reaching your own career goals. temporary portal account request processor Hybrid JOB SUMMARY The temporary Portal Account Request ... portal from members, their family, and providers. This role involves processing request tickets, verifying contact data of members and their family, and activating… more