- Forward Air (Union City, CA)
- …point of escalation for customer with direct supervision of 10+ account dedicated staff members + Master all inbound, outbound and inventory management processes ... + Prepare monthly and quarterly KPI/metrics for the Logistics Manager on behalf of the account + Ensure high quality performance, strict process & safety… more
- BrightSpring Health Services (Tempe, AZ)
- …on the company's value proposition to its clients. They lead a team of Sr. Account Manager 's, Account Manager 's and Managers. The Director cultivates ... identify and train the talent on their team and appropriately assign account responsibilities.* Develops Account Managers into promotional candidates for a… more
- Broadcom (Colorado Springs, CO)
- …projects at key Cloud Customer accounts. As the customer liaison and Technical Account Manager , the CAE will proactively drive customer design-in, product ... diplomacy, and customer relationship management abilities. + Experience in customer account coordination, customer escalation management, as well as ability… more
- M&T Bank (Chicago, IL)
- …OJT responsibilities vary by department and are assigned by the department manager . The position may be responsible for additional projects as assigned by ... the department manager or Leadership Development Manager -MDP. **Department Description:**...Loan, Asset, Mortgage and Equipment backed transactions as Trustee, Account Bank, Collateral Agent and/or Loan Agent, among other… more
- TEKsystems (Milwaukee, WI)
- Description Performs investigation or escalation of significant issues. Acts as resource for others in area of expertise. May provide training, project support ... reports for reasonableness and investigates errors. Performs investigation or escalation of significant issues. Participates in workflow discussions and service… more
- Signature Aviation (Salt Lake City, UT)
- …operations, step in to resolve guest concerns, and act as the primary escalation point when support is needed beyond the scope of Airside Experience Specialists ... resource on all guest service matters and as an escalation point for guest inquiries. + Work as part...if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or… more
- Intercontinental Exchange (ICE) (Omaha, NE)
- …ICE Mortgage Technology platform. + Oversee client service requests while acting as escalation manager when necessary. + Partner with Service Operations team to ... **Responsibilities** + Drive resolution of complex production issues, including escalation management, system testing, facilitation of strategy sessions, and… more
- Signature Aviation (San Jose, CA)
- …and personalized experience. In this role, you serve as the primary point of escalation for guest questions, concerns, or billing matters that require a higher level ... resource for all guest service matters and as an escalation point for guest inquiries and billing issues. +...if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or… more
- JB Hunt Transport (Lowell, AR)
- …**Education:** GED (Required), High School (Required) **Work Experience:** Customer Service/ Account Manager , Human Resources **Job Opening ID:** 00609303 ... pursue early resolution of claims through established financial authority levels or escalation to senior team members for the extension of increased authority with… more
- Signature Aviation (Wheeling, IL)
- …aircraft, crews, and guests. An Airside Experience Leader often serves as the escalation point for guest inquiries which cannot be resolved by the Airside Experience ... resource on all guest service matters and as an escalation point for guest inquiries. * Work as part...if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or… more
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