- Mass Markets (Wichita, KS)
- …Customer Service Agents to provide inbound support across customer service, help desk , technical assistance, and back-office operations. You'll represent some of the ... + Escalate unresolved issues to the appropriate team or manager . + Stay current by attending training sessions and...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Killeen, TX)
- …expanding, industry-leading organization. We are seeking motivated and customer-focusedHelp Desk Representativesto join our team in supporting inbound customer ... + Escalate complex issues to the appropriate team or manager + Ensure first-call resolution through effective problem-solving +...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more