- TEKsystems (Seneca Falls, NY)
- …help desk calls, document issues in the ticketing system, and ensure timely resolution . + Support end users with Microsoft Office Suite (Word, Excel, Outlook, ... 10/11 environments. + Proficiency in troubleshooting operating system issues to resolution (break-fix). + Experience with remote help desk tools and ticketing… more
- Public Storage (Plano, TX)
- …escalation point for complex technical issues, providing advanced troubleshooting and resolution . + **Team Task Management:** Oversee the PC Support ticket queue, ... ensuring timely and effective incident resolution and customer satisfaction. + **Project Coordination:** Collaborate with IT teams and business units to align… more
- Ricoh Americas Corporation (Racine, WI)
- …level agreements (SLAs) between customers and RICOH, ensuring prompt and effective resolution of support requests. + Maintain an accurate inventory of managed ... service dispatches and escalating complex issues as needed to ensure swift resolution . **Qualifications Must Have:** + High School Diploma (or equivalent) with a… more
- Northern Light Health (Presque Isle, ME)
- …Assists others in developing critical thinking skills for complex problem resolution .(Critical Thinking) + Analyzes evidence based alternative methods to achieve ... unprofessional behaviors and intervenes appropriately to facilitate positive conflict resolution .(Collaboration and Teamwork) + Recognized as an interdepartmental resource… more
- State of Indiana (Indianapolis, IN)
- …as follows: + Supervise and assist field investigators with follow-up and resolution of outstanding observations from site visits and audits, ensuring processes are ... each agency department; + Assists field investigators with follow-up and resolution of outstanding observations from site visits and audits, ensuring processes… more
- State of Indiana (Indianapolis, IN)
- …and other stakeholders related to procurement. + Assist with problem resolution and administration of contracts. + Analyze information, prepare response, and ... to perform client relationship development, problem identification, analysis, and resolution , data-intensive analysis, negotiate contracts, and resolve conflicts. +… more
- Bristol Myers Squibb (Manati, PR)
- …of area status and escalates issues promptly to ensure timely resolution and alignment with operational priorities **.** **Qualifications & Experience** + ... of area status and escalate issues promptly to ensure timely resolution and alignment with operational priorities.** + **Professional Attributes:** + **Assertive… more
- Bristol Myers Squibb (Princeton, NJ)
- …work collaboratively with other internal and external partners on PBM conflict/dispute resolution + Provide oversight for various aspects of external vendor contract ... negotiations, service level performance, system enhancements, system controls, and issue resolution + Ensure maintenance of appropriate departmental SOPs and work… more
- NANA Regional Corporation (Colorado Springs, CO)
- …analysis concerning operating system, network, and application performance issues to resolution ; coordinate problem management and resolution among a variety ... changes associated with the OSR and related systems + Perform account management, systems and database administration, testing, PMIs and troubleshooting/fault repair… more
- Meta (Austin, TX)
- …team to review and enforce on content reported for potential abuse, resolve user account issues, improve the overall support experience for the region, as well as ... capture signals and insights that inform the enforcement and resolution of intricate risk and operational issues within the...are reported on Meta products, such as requests for account support and reports of potentially abusive content including… more