- BJs Wholesale Club (Marlborough, MA)
- …Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* ... member questions, complaints, and requests. + Demonstrates emotional intelligence and conflict- resolution skills to manage and resolve sensitive or high-stress team… more
- Thrivent Financial (Minneapolis, MN)
- …related issues , including fact finding , case management, documentation, escalation, and resolution of such issues , to and including termination of employment. + ... Strong business and HR acumen, including the a bility to balance issue resolution , risk management, and business objectives . + Extensive knowledge and proficiency… more
- Dobson Fiber (Oklahoma City, OK)
- …accurate customer records. Responsibilities include assisting with billing, account activations, troubleshooting, and processing payments. The position requires ... Professionally manage incoming customer requests, ensuring prompt and thorough resolution of issues. Efficiently gather and document customer information, address… more
- GE HealthCare (AZ)
- …and Market Service Director in the market as well as the local commercial account community and other peer management staff for the area in executing on business ... on recalls and PM's. + Accountable for QPR with Account Community, including, but not limited to (site leads,...SLA (Service Level Agreement) targets in line with contractual resolution times. + Support strategies with GEHC teams, gain… more
- MetLife (Atlanta, GA)
- …insurance clients. The Client Services Consultant II also partners strategically with the account team, Account Executives and other internal partners to manage ... consultative solutions, advocates on behalf of customers, ensures prompt resolution of client concerns, leads customer-related projects, and maintains comprehensive… more
- TEKsystems (Seneca Falls, NY)
- …desk calls, document issues in the ticketing system, and ensure timely resolution . Support end users with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) ... Windows 10/11 environments. Proficiency in troubleshooting operating system issues to resolution (break-fix). Experience with remote help desk tools and ticketing… more
- JPMorgan Chase (San Jose, CA)
- …stakeholders. **Job Responsibilities:** + Monitor and analyze the progress of active account and book reviews, as well as staff productivity. + Identify ... and regulations through knowledge acquisition, research, and training. + Implement account reviews to monitor the ongoing suitability of investments and activities… more
- PNC (Pittsburgh, PA)
- …- Critical thinking - Ability to identify problems and escalate for resolution - Multi-tasking / time management - Interpersonal skills including communication with ... as usual activities. Identifies risk, assesses impact and makes recommendations on resolution . Reports and escalates risk and program compliance as appropriate. PNC… more
- Truist (Atlanta, GA)
- …needs, problems, and requests, following through to ensure timely and accurate resolution . 5. Assist in general servicing of Commercial Real Estate loans, deposits ... but not limited to the completion of necessary forms and documentation, account opening, pulling & working reports, processing payments, assisting in fraud … more
- CoStar Realty Information, Inc. (Atlanta, GA)
- …questions/needs** and recognize the appropriate internal teams to route to for resolution . + **Ensure that customers derive maximum value** from their investment in ... + **Monitor customer health and engagement metrics and partner with Sales Account Executives** to identify risks and develop mitigation strategies to support renewal… more