- Bank of America (St. Louis, MO)
- …products. + May also work with internal business partners to provide resolution to client inquiries, issues, and/or technical support. + Responsible for reading, ... analyzing and/or determining appropriate research, handling and resolution of requests. + Interacts continuously and deepens relationships with internal business… more
- Northern Light Health (Bangor, ME)
- …to work with a fair amount of independence applying logic and judgement towards the resolution of practice challenges. The PSR III will serve as a role model of ... ensure accounts are brought to a timely and accurate resolution , if appropriate + Adheres to Organization Code of...Ensures that referral authorization numbers are submitted to Patient Account Services in a timely manner and understands the… more
- Bank of America (Los Angeles, CA)
- …assist with and attend client meetings and discussions covering investment strategy, account performance, new products, and market developments in an effort to ... of client service + Monitor and report on client satisfaction and manage the resolution of client escalations **Role Requirements** + Either Series 7 and 66 licenses… more
- SAIC (Silver Spring, MD)
- …desktops, laptops, printers, and peripherals. + Support enterprise applications and user account access. + Assist with upgrades, patching, and rollouts. + Write ... and closure comments. + Follow standardized SOPs for ticket triage, escalation, and resolution . + Maintain and update knowledge base articles for repeatable fixes. +… more
- JPMorgan Chase (Nashville, TN)
- …nurturing of client relationships, assisting with day-to-day communications and issue resolution . + Provide direct support to customer support activities, helping to ... and continuous learning within the team. + Support the identification and resolution of risks, challenges, and opportunities within client accounts. + Assist in… more
- General Motors (Mountain View, CA)
- …and improve monitoring and observability frameworks, enabling proactive detection and resolution of incidents. + Participate in an on-call rotation to diagnose, ... troubleshoot, and mitigate production incidents, ensuring minimal downtime and swift resolution . + Work alongside developers to ensure the quality, scalability, and… more
- Teleperformance USA (AL)
- …resolve customer complaints and inquiries regarding billing statements, payments, and account adjustments.** + **Contact customers with overdue accounts to solicit ... under pressure.** + **Collaborate with other departments to ensure timely and thorough resolution of customer issues.** + **Strive to meet and exceed individual and… more
- University of Miami (Miami, FL)
- …software systems. + Provision User Access, including Active Directory and/or local account setup. + Create/ modify orders, work lists, modalities, etc as requested ... Service Level Agreement timelines. + Proactive approach to problem identification and resolution . Ability to work beyond module specific tasks. Ownership of issues,… more
- HCA Healthcare (Sunrise, FL)
- …. Distribute orders to the appropriate suppliers in accordance with the account contract terms and conditions, and program business rules . Review candidates ... and internal departments . Supplier Management - Day to day issue resolution which may include contractor performance, payment / timesheets, or contractor rates.… more
- TEKsystems (Tampa, FL)
- …focuses on supporting claim and billing processes, provider outreach, and refund resolution . The ideal candidate will have strong analytical skills, medical claims ... including overpayment analysis and reimbursement facilitation. -Claims Research & Resolution : Investigate discrepancies, and resolve appeals -Excel Reporting: Create… more