- Caterpillar, Inc. (Mossville, IL)
- …business impact of failure and the criticality and timing of needed resolution . + Leverages capability andexpertiseboth within the team, elsewhere in the company, ... outside of the company for effective and efficient problem resolution . + Understands andmaintainsappropriate IntellectualProperty protection aroundissuetroubleshooting and potential… more
- Staples (Framingham, MA)
- …are responsible for managing assigned accounts to ensure timely payment and resolution of outstanding balances. You will communicate effectively with customers to ... + Collaborate with other departments to resolve billing disputes and clarify account status. + Maintain accurate and up-to-date records of collection activities. +… more
- TEKsystems (Chino, CA)
- …* Handled high-volume inbound settlement calls, ensuring customer satisfaction and timely resolution of issues. * Provided detailed claim information and support to ... performance targets, including call handling time, customer satisfaction scores, and claim resolution rates * Will use multiple screens, soft wares, and processes to… more
- Mayo Clinic (Rochester, MN)
- …+ Medical: Multiple plan options. + Dental: Delta Dental or reimbursement account for flexible coverage. + Vision: Affordable plan with national network. + ... and methodologies. Demonstrates effective group facilitation, team building and conflict resolution skills. Develops proposals and business plans that ensure quality… more
- TEKsystems (Temple, TX)
- …for benefits, premium payments, and simple enrollment inquiries, ensuring first-contact resolution . + Verify and update member demographic information in the system. ... to department standards. + Assist members with concerns and work toward resolution before escalation. + Meet performance metrics, including: + Call Handling: 80%… more
- John Deere (Johnston, IA)
- …similar field + Experience with interpersonal communications, negotiation, and conflict resolution + High comfort level and experience with consumer software ... with a generous company contribution in the Health Savings Account + Adoption assistance + Employee Assistance Programs +...board of directors, or to the extent authorized by resolution of its board of directors, or by the… more
- ADP (Alpharetta, GA)
- …wide range of inquiries regarding payroll practices and tax considerations, taking into account the differences across states and localities. Due to the nature of ... Development or other 3rd parties as appropriate. Communicates status and resolution to Client. **Completes complex projects including:** 1. Calculation updates,… more
- Henkel (Cleveland, OH)
- …troubleshoot inventory discrepancies in SAP, including root-cause investigations, variances resolution , and 700-movement analysis. + Partner with Supply Chain, ... teams on Production Order processes, including daily confirmation/closure, COGI error resolution , and month-end order closeout. + Manage SAP traceability for… more
- Leonardo DRS, Inc. (Burnsville, MN)
- …rigorous Change Management controls. + Identify obsolescence issues and develop resolution plans to maintain customer delivery dates and continued production ... tools (eg, DOORS) + Ability to troubleshoot and plan approach to resolution of failures from environmental qualification and factory acceptance testing + Resource… more
- Cardinal Health (Salt Lake City, UT)
- …patient/physician inquiries and concerns in a timely manner + Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate ... + Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more