- General Dynamics Information Technology (Annapolis Junction, MD)
- …1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Perform account management, eg establishing, activating, ... support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.… more
- MetLife (Bridgewater, NJ)
- …and develop and maintain proficiency in the following core skill areas: account and project management, problem resolution , implementation, and customer service. ... working together to deliver world class customer service to our premiere National Account customers. This role, for a Client Service Consultant II, will deliver… more
- SAIC (Fort Belvoir, VA)
- …programs. Primary interface for all program aspects and issues, program and account insight, and serious problem resolution . **PERSONNEL MANAGEMENT OF PROGRAM ... significantly contributes to a strategic BD plan to expand current account offerings. Develops or significantly contributes to re-compete capture strategy.… more
- Insight Global (Durham, NC)
- …negotiating payment plans. * Customer Communication: Communicate with customers regarding account status, payment discrepancies, and resolution of billing ... accurate and up-to-date records of all credit and collection activities. * Dispute Resolution : Work with internal teams and customers to resolve payment disputes and… more
- KeyBank (Amherst, NY)
- …and Sub product changes-client inquiries + Assist with IRA/Health Savings Account transaction discrepancy report review/ resolution + Assist Retirement Reporting ... in deposit products and regulations + Strong research skills and proven problem resolution skills COMPENSATION AND BENEFITS This position is eligible to earn a base… more
- Bayer (Bismarck, ND)
- …on programs, situations, and issues to gain alignment and support to reach resolution ; + Monitor grower account inventory progress, track planned activities, and ... targets; + Support key grower needs in season, including performance issue resolution ; + Make strategic recommendations to leadership on innovative ways to enhance… more
- Bayer (Des Moines, IA)
- …on programs, situations, and issues to gain alignment and support to reach resolution ; + Monitor grower account inventory progress, track planned activities, and ... targets; + Support key grower needs in season, including performance issue resolution ; + Make strategic recommendations to leadership on innovative ways to enhance… more
- Intermountain Health (Boise, ID)
- …+ Problem Solving + Reporting + Process Improvements + Conflict Resolution + Revenue Cycle Management (RCM) **Physical Requirements:** **Qualifications** + High ... school diploma or equivalent required + Two (2) years for back-end Revenue Cycle (payor enrollment, payment posting, billing, follow-up) + Associate degree in related field preferred **Physical Requirements** + Ongoing need for employee to see and read… more
- Healthfirst (Enfield, NY)
- …the analysis. + Identify root cause of claims issues and facilitate resolution by working closely with Reimbursement and Claims departments. Clearly communicate ... resolutions and progress to the Providers. + Assist Appeals and Grievances (A&G) department by acting as liaison between Providers and A&G department to achieve favorable outcomes of member related issues, complaints, balance billing and other issues. + Ensure… more
- Comcast (Pittsburgh, PA)
- …appropriate regarding sales, product, technical, or customer care issues. Leads fast resolution of product and customer care issues across customer care, billing and ... technical support as a single point of contact who is helpful to the customer and property staff and also to internal teams. + Develops strong working relationships with property management and leasing staff of MDU properties and leverages their support… more