- 3M (Maplewood, MN)
- …Control Plans. + Reviewing customer product complaints for timely customer feedback and resolution . + Supporting global customer account teams and responding to ... quality inquiries. + Collaborating with business leaders in supply chain, manufacturing, laboratory, quality, and sales to deliver an exceptional customer experience. + Providing support to appropriate plant locations to leverage common systems and processes.… more
- Securitas Security Services USA, Inc. (San Francisco, CA)
- …Global Security Operations Center and related operations provided to an assigned account including client service and problem resolution , service enhancement and ... operational effectiveness, supervision and training. Experience a plus Manager experience in tech industry. **Are you interested in being part of our Team?** * Apply quickly and efficiently online * Interview from the convenience of your own home * Weekly pay… more
- GMHC (New York, NY)
- …+ Maintain communication with users regarding ticket status, next steps, and resolution . + Confirm completion of all support tickets through follow-up and closure. ... software installation or performance issues and resolve or escalate as needed. User Account and Access Management + Process ID creation requests for new employees… more
- TEKsystems (Anchorage, AK)
- …Log all incidents and service requests and track the same through to resolution . + Conduct initial diagnosis using documented processes and available tools. + Ensure ... impact to the customer and by assigning an appropriate priority and target resolution time. + Open, close, or escalate tickets within service level agreements time… more
- Travelers Insurance Company (San Diego, CA)
- …coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution ) including maintaining full compliance with internal and external ... Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others....Travelers will make an annual contribution into your 401(k) account . You are also eligible for a Pension Plan… more
- CVS Health (Hartford, CT)
- …coordination efforts, ensuring timely and effective issue intake, prioritization, and resolution . You'll provide strategic leadership and direction to a team of ... Success in this role requires deep experience working across product, technical, and account management functions, as well as a strong ability to assess issues at… more
- Travelers Insurance Company (St. Paul, MN)
- …including apportionment, contribution and subrogation. + Facilitate timely claim resolution by leveraging any mitigation opportunities. + Establish and update ... resources (ie medical and legal) to proactively pursue claim resolution opportunities, (ie, structured settlement, discontinuation of benefits through litigation).… more
- Marriott (Bethesda, MD)
- …his/her judgment and technical expertise in the handling, investigation and resolution of claims. **CANDIDATE PROFILE** **Education and Experience** _Required_ * ... of problems, recommend and implement solutions, and facilitate constructive conflict resolution to guide others toward achieving identified objectives. * Extensive… more
- Kerry (Beloit, WI)
- …and professional communication with internal and external customers. + Partner with Account Managers to keep them apprised of insights, issues and opportunities. Key ... responsible for all internal and external (customer) order management engagement, resolution & communication. + Coordinating with the wider CC team, operating… more
- Cardinal Health (Concord, NH)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... acting as a liaison in problem-solving, research and problem/dispute resolution . **_Job Summary:_** As a Service Center our mission...and SOPs. + Leverages critical thinking while reviewing the account and moving it along the customer journey. +… more