- Charles Schwab (Southlake, TX)
- …business facing role, the candidate will be driving issue analysis and resolution , recommending solutions, and helping to promote the overall support strategy, ... party vendors and data providers for issue analysis and resolution . We believe in the importance of in-office collaboration...Change management Technical Skills - Desired + APL Managed Account Platform (A product from Fiserv) + Tools: Source… more
- Microsoft Corporation (Atlanta, GA)
- …engineering contact accountable for the customer's Azure support experience driving resolution of complex critical problems and supporting key customer projects on ... this role, you will work together with field teams (Customer Success Account Managers, Cloud Solution Architects, Support Escalation Engineers) and Azure engineering… more
- Travelers Insurance Company (Charlotte, NC)
- …on file quality (including timely contact and proper documentation and proactive resolution of outstanding issues). Achieve a positive end result by returning ... resources (ie medical and legal) to proactively pursue claim resolution opportunities, (ie return to work, structured settlement, and...Travelers will make an annual contribution into your 401(k) account . You are also eligible for a Pension Plan… more
- NetApp (Wichita, KS)
- …subscription records to promote successful customer engagement and prompt resolution of requests. **Responsibilities** + **Relationship Management:** Own the ... customer issues, logging internal cases for prioritization, tracking and timely resolution . + **Daily Inquiries:** Handle a variety of inquiries, including… more
- Travelers Insurance Company (Franklin, TN)
- …including: investigating, evaluating, estimating and negotiating to ensure optimal claim resolution for personal or business claims of moderate severity and ... cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution ) including maintaining full compliance with internal and external… more
- Serco (Washington, DC)
- …the appropriate cognizant SME and program office representative to drive to resolution . + Clearly and concisely communicate the scope, status, and potential impact ... resolutions. + Accelerate the approvals of technical issues and resolution + Work closely with engineering, production, quality assurance,...Power School & NPTU Prototype Training + Active NNPI account and CAC + 10 years of experience with… more
- Travelers Insurance Company (New York, NY)
- …coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution ) including maintaining full compliance with internal and external ... activities in accordance with established procedures. + Develop and employ creative resolution strategies. + Responsible for prompt and proper disposition of all… more
- Ventura County (Ventura, CA)
- …15 years of service. Credit for prior public service may be considered (Management Resolution , | 1202A). + Annual Leave Redemption: The ability to "cash in" or ... after using 80 hours of annual leave within the previous 12 months (Management Resolution , | 1207). + Holidays: 12 paid days annually, including a scheduled floating… more
- Waystar (Atlanta, GA)
- …ACD, email, and system feedback. Proactive problem identification, communication and resolution are essential in providing superior customer support. The Technical ... calls as needed to customers, vendors, intermediaries and payers in support and resolution of inquiries + Respond to written email inquiries from our customers +… more
- Walmart (Bentonville, AR)
- …Operations** : Monitor and action against established service level agreements and resolution accuracy and quality. Ensure that team is staffed correctly by ... by providing feedback on individual areas of opportunities and ensuring resolution specialists and support leads are supported. Conduct service reviews and… more