- Oracle (Juneau, AK)
- …driving the change management process when needed, and ensuring timely resolution of discrepancies and project roadblocks. From initiation through to completion, ... project landmarks and maintaining the momentum of the project + Facilitate resolution of issues and roadblocks + Provide pre-sales support + Communication to… more
- Mass Markets (Savannah, GA)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... team + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving… more
- KeyBank (Brooklyn, OH)
- …with all legal, ERISA, reporting aspects and client issues/ resolution involving the following: trust/custody, benefit disbursements, investment management, ... and commercial bank account services/activities, as well as maintaining the integrity of...Is expected to contact involved operations parties to find resolution and convey to client for closure. Establishes rapport… more
- UWorld, LLC (Coppell, TX)
- …who can communicate confidently and react quickly to their technical, billing/ account , and product usability concerns. Our Customer Service Representative interact ... via email (80%) and phone (20%), with the goal of first contact resolution . The candidate must feel comfortable working in a team environment and collaborate… more
- Vestis Services (Wixom, MI)
- …and coordinate TIG opportunity and TIG days between Sales Manager, Account Executives, District Manager (DM) and Route Sales Representatives (RSR) --Coordinate ... and direct assistance in the new account installations as directed by General Manager --Manages day to day activities of Customer Service Program(s) for Service… more
- Mass Markets (Killeen, TX)
- …phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products ... contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems to… more
- Mass Markets (SD)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving… more
- Saint-Gobain (IL)
- …quality problems occur, the incumbent is responsible for the identification and quick resolution of any issues with the design or functionality. The position will ... matters, the ability to apply good judgment to problem resolution , and working with a nationwide field service team...Prescription Drug, Vision, and Dental Insurance + Healthcare Saving Account and Flexible Spending Account options +… more
- Percepta (Dearborn, MI)
- …expert-level technical assistance for escalated customer issues, ensuring timely resolution within defined service-level agreements (SLAs). + Diagnose and resolve ... Microsoft Teams, Webex), ensuring timely handoff and continued visibility until resolution . + Monitor and communicate patterns in software-related issues to team… more
- Allied Universal (San Jose, CA)
- …stated region goals pertaining to non-billable overtime (NBOT), Security Officer Turnover, and Account Manager Turnover. + **This role is based in our vibrant San ... of excellence through expert-level employee relations guidance and proactive conflict resolution .** + **Empower and elevate people leaders by delivering dynamic,… more