- Mass Markets (Killeen, TX)
- …role you will work directly with bank customers providing product and account information, resolving customer issues, and answering customer questions regarding bank ... contacts in a courteous, timely, and professional manner + Ensure first call resolution through problems solving and effective call handling + Research systems to… more
- Hamline University (St. Paul, MN)
- …Assists _Deployment*Maintenance*Response_ (DMR) technicians with advanced issue troubleshooting and resolution . Acts as a liaison between DMRs and ISS team, ... coordinating issue resolution and system architecture changes to meet University needs...time off + Employee assistance program + Flexible spending account (FSA) + Health savings account (HSA)… more
- Mass Markets (Wichita, KS)
- …courteous and professional manner + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in ... team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving… more
- Commonwealth Care Alliance (Boston, MA)
- …Yes, this position does have direct reports including Provider Relations Account Managers. Essential Duties & Responsibilities: Provider Relationship Management * ... and performance. * Partner with senior leaders to communicate resolution and outcomes and drive cross-functional accountability for systemic improvements.… more
- BJs Wholesale Club (Marlborough, MA)
- …Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.* ... success. + Devising contingency and mitigation plans + Manage and actively drive resolution of issues (escalate issues early, drive open issues to resolution … more
- Travelers Insurance Company (West Bridgewater, MA)
- …Insurance Auto Damage claims from the first notice of loss through resolution /settlement and payment process. This may include applying laws and statutes for ... cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution ) including maintaining full compliance with internal and external… more
- Mass Markets (Savannah, GA)
- …proper procedures and documented knowledge articles to achieve first contact resolution and aides in policyholder retention + Leverages opportunities to expand ... as applicable + Utilize systems and technology to complete account management tasks + Accurately document and process customer...customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and… more
- ProSphere Tek (El Paso, TX)
- …systems, printers and other peripherals + Analyze and report daily on ticket resolution to an established weekly ticket closure rate + Troubleshoot basic IT services ... environment + Will be responsible for all assigned trouble tickets from creation to resolution **Minimum Requirements** + Candidate must be a US Citizen + Must live… more
- US Foods (Rosemont, IL)
- …Representative role combines proactive outbound prospecting with strategic inside account management for small- and medium-sized independent operators who prefer ... relationship management) tools, and the ability to drive both new and existing account performance from a centralized office environment. WHY JOIN OUR TEAM .… more
- MTA (New York, NY)
- …provides strategic leadership in the planning, coordination, and execution of force account services that support MTA Construction & Development ' s capital program. ... planning & implementation: Lead the planning and coordination of force account support-including flagging, work trains, track access, and diversion services-for all… more