- Palo Alto Networks (Reston, VA)
- …Offer advanced-level technical assistance to our top-tier customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their ... best practices + Take ownership of support cases from initiation to resolution , ensuring meticulous documentation of all troubleshooting steps, timely updates, and… more
- New Horizons Ranch & Center, Inc. (Abilene, TX)
- …a Child Placing Agency, as well as a basic knowledge of trauma and resolution . + Applicants must have insight and understanding of cultural diversity and have the ... with diverse populations; + Be able to perform conflict resolution or crisis intervention; + Applicants must pass a...Employee Health Insurance Premiums; + Retirement and Flexible Spending Account ; and + Paid Time Off. By submitting your… more
- Caterpillar, Inc. (Peoria, IL)
- …reviews and accurate documentation + Lead the administration, maintenance, and resolution of user issues of systems, applications, and data supporting tax ... anticipating, and resolving problems; organizes problem solvers and leads to resolution ; analyzes and synthesizes information, and devises alternative resolution … more
- Allegion (CO)
- …tools + Manage customer service interactions by providing accurate and efficient resolution to incoming requests via phone, email and/or the Allegion online portal. ... to pass along defect free cases to supporting departments for review and resolution as applicable. + Utilize and manage appropriate ERP business systems. +… more
- The Joint Commission (Oak Brook, IL)
- …support cases, logging issues with product lines, technical troubleshooting, issue resolution , providing appropriate documentation on the resolution and case ... well recommending official trainings and tools as necessary. 1. Customer account support and management: Registering users, assigning product subscriptions, content… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …operations processes and technology applications; follows all the way through resolution and final communications. + Assist with various requests for information, ... with stakeholders, verbally or in writing, to confirm issue resolution and client satisfaction. + Act as a systems...**Knowledge of** + Proficient in Microsoft Excel + Various account types and general industry operations. + Preferred: Familiarity… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …estate agents, title companies, attorneys, investors and insurers to work toward resolution of the delinquency in accordance with departmental and legal guidelines, ... customers to obtain payment commitments. + Makes collection/demand calls with an account load defined by applicable capacity model. + Analyze customer's situation… more
- Caterpillar, Inc. (Irving, TX)
- …identify and resolve operational or process problems. + Leadership of problem resolution efforts through the organization of people, ideas, and strategies. + ... Analysis of information and data in order to devise alternative resolution strategies, develop standard practices, and capture lessons learned in a problem-solving… more
- ADP (Alpharetta, GA)
- …Consultant.** **Job Responsibilities:** + Provide 2nd level post-live issue resolution within Service Level Agreement timeframes - specifically investigation, ... Lead handles most complex. + Deliver effective client communications and ticket management/ resolution via CRM. Ensure that customer needs are addressed; work with… more
- O'Neal Industries, Inc. (Birmingham, AL)
- …Act as a trusted team member advocate in the areas of conflict resolution , EEO matters, EAP referrals, etc. + Develop and maintain relationships with organizational ... & selection, benefits, employee relations, training & development, and conflict resolution . + Experience working in both an office and warehouse environment… more