- Oracle (Pleasanton, CA)
- …and Release engineering activities + Strong logical/critical thinking and problem resolution skill + Excellent communication skills **Responsibilities** **Due to US ... will recommend solutions to customers and follow through to resolution or escalate the case in a timely manner...broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions… more
- Travelers Insurance Company (Buffalo, NY)
- …lightning, diminished value claims and any claims that involve injuries. The actual resolution and settlement of these claims will be the responsibility of the Auto ... from initial investigation through final recovery to ensure appropriate claim resolution and pursuit of alternative recovery sources (eg Subrogation, SIU, etc.).… more
- Alight (IN)
- …and authorization workflows. Develop custom Authentication Modules, Authentication Tree Nodes, Account Mappers, and Adapters based on customer requirements and use ... established procedures and methodologies. + Analyze complex problems and provide actionable resolution paths. + Provide on-call technical support as required. + Lead… more
- Waystar (Louisville, KY)
- …managing updates, troubleshooting file errors or other issues, and following through on resolution of complex issues. **WHAT YOU'LL DO** + Manage and respond to ... client cases from a centralized support queue, ensuring timely resolution of all requests and issues + Analyze and...Customizable benefits package (3 medical plans with Health Saving Account company match) + We offer generous paid time… more
- City National Bank (Los Angeles, CA)
- …inquires and resolve outstanding issues. Manages customer relationship by attaining permanent resolution to issue, which includes assessing the cause of issue and ... Provides consultative input to Operation and Product Management for problem resolution or prevention. Performs operations and administrative functions for unit under… more
- Kelly Services (Murfreesboro, TN)
- …relating to alleged Lemon Law and Breach of Warranty issues. + **Issue Resolution :** Review and adjudicate cases while adhering to lawful guidelines and best ... between dealers, customers, and factory representatives to facilitate issue resolution and minimize arbitration. + **Negotiation:** Utilize your strong verbal… more
- Node.Digital (Arlington, VA)
- …asset owners who experience cyber-attacks, providing immediate investigation and resolution . Contract personnel perform investigations to characterize the severity ... urgency, and potential impact - Researching and compiling known resolution steps or workarounds to enable mitigation of potential...Dental + Vision + Basic Life + Health Saving Account + 401K + Three weeks of PTO/Sick +… more
- ADP (NY)
- …be responsible for providing 2nd and 3rd level post-live issue resolution within Service Level Agreement timeframes - specifically investigation, solution ... documentation are maintained. + Deliver effective client communications and ticket management/ resolution via CRM. + Ensure that customer needs are addressed; work… more
- Red River (Chantilly, VA)
- …think critically, communicate clearly, and take full ownership of issues through resolution is key. **Primary Position Tasks:** + Answer incoming support calls and ... Troubleshoot end-user issues related to email, MFA, VPN, and account access in Microsoft 365 and hybrid Active Directory...follow existing knowledge base articles (KBAs) to work toward resolution . + Work independently to manage your queue, follow… more
- First National Bank of Omaha (Omaha, NE)
- …and mentor teammates on leveraging monitoring tools for proactive identification and resolution of issues + Partner with application teams to improve observability ... providing technical leadership during high-severity incidents to ensure rapid resolution and minimal service disruption + Identify opportunities to automate… more