- TEKsystems (Jacksonville, FL)
- Contact Center Representative - Mortgage Services Location: Jacksonville Schedule: Full-time, On-site (Mon-Fri, 9AM-6PM; shifts adjust to 8AM-5PM after daylight ... route calls appropriately. + Meet performance metrics including QA, first-call resolution , adherence, customer satisfaction (goal 90%+), and wrap time (1-3 minutes).… more
- Surgery Care Affiliates (Seattle, WA)
- …change. If you join our team, they will. Responsibilities The Patient Call Representative interfaces with patients primarily via inbound and outbound calls in order ... make outbound calls to patients + Provide one call resolution to patient inquires whenever possible and perform timely...and determine if an adjustment is required on an account + Review and determine if a refund is… more
- TEKsystems (Grand Rapids, MI)
- We are hiring for Customer Service Representative ! (Remote - Grand Rapids, MI Area) Location: Remote (must reside near Grand Rapids, MI for occasional on-site ... with service technicians and customers to ensure timely and efficient resolution . This position requires strong communication skills, attention to detail, and… more
- WESCO (Hammond, LA)
- As a Customer Service Representative , you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution . You ... needed. **Responsibilities:** + Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints. + Process payments… more
- TEKsystems (Naperville, IL)
- We are seeking a Contact Center Representative to join our team. This role is the first point of contact for members and plays a critical part in delivering ... Serve as the first line of contact for members, aiming for first-call resolution . + Deliver outstanding service aligned with organizational service promises. + Meet… more
- TEKsystems (Naperville, IL)
- Description - The Contact Center Representative is the members' first impression - as well as ongoing representation - of the credit union's service and support ... of contact - reps will assist with first call resolution , try to handle everything before transferring to other...recommend credit union products and services b) Provide general account information c) Provide information on new and on-going… more
- WESCO (Kent, WA)
- As a Senior Customer Service Representative , you will respond to customer inquiries by telephone, e-mail, or walk-ins to provide inquiry and/or problem resolution ... customer base by answering questions and concerns, as well as handling customer account inquiries and complaints which are escalated from other departments. + Mentor… more
- Ricoh Americas Corporation (Simi Valley, CA)
- **Field Representative II, Print Support** POSITION PROFILE Responsible for the daily support of assigned RICOH managed devices within customer's fleet. Responds to ... Proactively communicate to the customer the status of problem resolution �. Provide the end users with detailed remote...financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA)… more
- PNC (NV)
- …an opportunity to contribute to the company's success. As a Customer Service Representative , you will provide routine service support to PNC customers who initiate ... and initiatives for a broad range of products, services and problem resolution that occurs across multiple channels for our customers. Delivers CARES model… more
- Casella Waste Systems Inc. (Oneonta, NY)
- ## Position Summary The Commercial Service Representative provides one\-stop service and solutions to new and existing customers by determining service requests, ... and sales as the primary point of contact and resolution for all calls and cases routed from the...proprietary software systems according to the type of customer account \. + Develop and deploy Welcome packets for new… more