- Mass Markets (Savannah, GA)
- …professionalism and empathy + Troubleshoot customer issues and strive for first-call resolution + Escalate unresolved or complex issues to the appropriate staff or ... a strong work ethic + Excellent organization, problem-solving, and conflict resolution skills + Customer-first mindset: empathetic, patient, and responsive + Ability… more
- Mass Markets (Savannah, GA)
- …Resolve product, process, and basic technical inquiries while aiming forfirst-contact resolution + Identify customer needs and offerrelevant product or service ... + Excellentwritten and verbal communication skills + Strongproblem-solving, conflict resolution , and troubleshootingabilities + Ability to type20+ WPMand navigate… more
- Wells Fargo (Birmingham, MI)
- …areas of opportunity across groups and functions + Lead the strategy and resolution of highly complex and unique challenges of prospects' needs and in-depth ... experience in direct sourcing and prospecting new clients + Commercial banking account relationship management experience for clients with annual revenue of $100MM… more
- Kestra Financial (Deerfield, IL)
- …firm guidelines. + Manage client needs regarding processing, service, and problem resolution in a timely and accurate manner while ensuring documentation and record ... documentation. + Successfully partner with our back office for new account establishment, account maintenance, and compliance + Process, submit, and service all … more
- Mass Markets (Parkersburg, WV)
- …organization. We're hiring Customer Service Agents to support walk-up inquiries, account setup, and MOV pass tag issuance at the Parkersburg Memorial ... at the Parkersburg Memorial Bridge facility. + Assist walk-in customers with new account setup, MOV pass tag issuance, and general inquiries. + Process payments… more
- Mass Markets (Tampa, FL)
- …customers with toll-related inquiries, including outstanding balances, payment processing, account discrepancies, and general questions. If you're fluent in English ... our Tampa facility. + Assist walk-in and phone customers with toll account resolutions, payments, and inquiries. + Process transactions using toll operations… more
- Textron (Fort Worth, TX)
- …via Customer Relationship Management \(CRM\) cases\. To this end, the Commercial Account Representative shall perform the following duties with respect to ... from the 1\-800\-FLY\-BELL phone line, triage administrative issues to resolution and assigns others to be worked by the...work / upgrade\. **Summary of Work Performed:** The Commercial Account Representative ensures the customer is supported… more
- CVS Health (Phoenix, AZ)
- …plan participant issues. The Client Support Team is an extension of the Account Management Team and is vital within the organization as a liaison between ... responsible for timely follow up on requests to ensure resolution as well as ensuring complete tracking of client...and developing service trends as well as partnering with Account Management team to ensure maximum client satisfaction and… more
- TEKsystems (Cincinnati, OH)
- …for the department. Resolve issues with varying degrees of complexity through account research and utilization of support materials and resources. Escalate requests ... capabilities all while delivering exceptional customer service. Accepts ownership of problem resolution from start to finish for issues presented by clients and… more
- IQVIA (Manhattan, NY)
- …and customer experience. **Key Responsibilities** + Strengthen key account relationships through regular customer visits, product demonstrations, educational ... programs, in-services, procedural observation, and issue resolution + Engage with a broad range of stakeholders including physicians, nurses, technicians, materials… more