- Travelers Insurance Company (St. Paul, MN)
- …(customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution ) including maintaining full compliance with internal and external ... claimants or their representatives. + Recognizes and implements alternate means of resolution . + Maintains claim files, have an effective diary system, and document… more
- Mass Markets (Killeen, TX)
- …and resolve customer issues + Utilize systems and technology to complete account management tasks + Accurately document and process customer claims in appropriate ... escalate customer issues with the managerial team + Ensure first call resolution through problems solving and effective call handling + Attend meetings and… more
- Dentsply Sirona (Tulsa, OK)
- …of the Position:** Primarily responsible for providing delightful, first contact resolution and premium customer service for all internal and external customers ... through training to apply to incoming customer orders, order inquiries, account updates, returns and product knowledge requests, resolving customer issues and… more
- TEKsystems (Tinley Park, IL)
- …Manage assigned customer accounts, ranging from medium to complex, ensuring timely resolution of outstanding balances. + Run and format daily reports using internal ... systems to monitor account status and productivity. + Maintain and update account balance spreadsheets with customized reporting metrics. + Serve as the primary… more
- Cargill (Linden, IN)
- …payment for product deliveries. In this role, you will coordinate customer account activities with the company, highlight business opportunities for the customer to ... to the customer contract and payment. **Key Accountabilities** + Maintain account information to accurately perform customer payment activities. + Direct follow-up… more
- Percepta (Tempe, AZ)
- …* Responsible for resolving customer issues including issues with their account , underwriting, or additional requirements needed for their loan application. * ... * Time management and ability to prioritize projects and customer needs * Conflict resolution skills - listen to the customer * Exercise good service and business… more
- nVent (Chicago, IL)
- …with current or new customers to achieve new sales, expand offerings within the account , and populate the account pipeline consistently and on a timely basis ... + Provide continual updates via CRM on account and conversion status of target accounts + Respond...Respond to customer questions and provide follow-up to assure resolution + Understand current market relationships and partnerships and… more
- Mass Markets (Parkersburg, WV)
- …looking for Customer Service Representatives to support walk-up customer inquiries, new account setup and MOV pass tag issuance at Parkersburg Memorial Bridge ... facilities. In this role, you will assist with new account set up, payment processing, general questions, and concerns....follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer… more
- HUB International (Nashville, TN)
- …Managers and Account Representatives including approval of renewal strategies and resolution of client and carrier issues. + Seeks continued knowledge and stays ... offerings + Medical/dental/vision insurance and voluntary insurance options + Health Savings Account funding + 401k matching program + Company paid Life and… more
- HUB International (Tulsa, OK)
- …or equivalent required + At least 3-5 years of related experience working as an Account Manager or Account Representative in the employee benefit arena ... Primary Role: The Employee Benefits Account Manager works collaboratively with the Producer, ...understanding client needs. Serves as day-to-day contact and provides resolution for client questions and issues. Duties and Responsibilities:… more
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