- Mass Markets (Wichita, KS)
- …In this role, you'll assist customers with inquiries, payment processing, and dispute resolution while ensuring a smooth and professional experience. This is a great ... unresolved issues to supervisors or appropriate teams. + Ensure first-call resolution through effective problem-solving and communication. + Stay current with… more
- Mass Markets (Wichita, KS)
- …complex issues to the appropriate support teams + Achieve first-call resolution through effective communication and problem-solving + Stay informed on program ... punctual, and self-motivated + Strong problem-solving, negotiation, and conflict resolution skills + Customer-focused with empathy, patience, and professionalism +… more
- Mass Markets (Killeen, TX)
- …and efficiency + Troubleshoot and resolve customer issues, focusing onfirst-call resolution + Research and retrieve information using internal systems; collaborate ... PowerPoint) + Familiarity withWindows operating systems + Strongproblem-solving, conflict resolution , and troubleshooting skills + Reliable, punctual, and motivated… more
- Mass Markets (Savannah, GA)
- …professionalism and empathy + Troubleshoot customer issues and strive for first-call resolution + Escalate unresolved or complex issues to the appropriate staff or ... a strong work ethic + Excellent organization, problem-solving, and conflict resolution skills + Customer-first mindset: empathetic, patient, and responsive + Ability… more
- Mass Markets (Savannah, GA)
- …Resolve product, process, and basic technical inquiries while aiming forfirst-contact resolution + Identify customer needs and offerrelevant product or service ... + Excellentwritten and verbal communication skills + Strongproblem-solving, conflict resolution , and troubleshootingabilities + Ability to type20+ WPMand navigate… more
- Kestra Financial (Deerfield, IL)
- …firm guidelines. + Manage client needs regarding processing, service, and problem resolution in a timely and accurate manner while ensuring documentation and record ... documentation. + Successfully partner with our back office for new account establishment, account maintenance, and compliance + Process, submit, and service all … more
- Mass Markets (Parkersburg, WV)
- …organization. We're hiring Customer Service Agents to support walk-up inquiries, account setup, and MOV pass tag issuance at the Parkersburg Memorial ... at the Parkersburg Memorial Bridge facility. + Assist walk-in customers with new account setup, MOV pass tag issuance, and general inquiries. + Process payments… more
- Mass Markets (Tampa, FL)
- …customers with toll-related inquiries, including outstanding balances, payment processing, account discrepancies, and general questions. If you're fluent in English ... our Tampa facility. + Assist walk-in and phone customers with toll account resolutions, payments, and inquiries. + Process transactions using toll operations… more
- TEKsystems (Cincinnati, OH)
- …for the department. Resolve issues with varying degrees of complexity through account research and utilization of support materials and resources. Escalate requests ... capabilities all while delivering exceptional customer service. Accepts ownership of problem resolution from start to finish for issues presented by clients and… more
- IQVIA (Manhattan, NY)
- …and customer experience. **Key Responsibilities** + Strengthen key account relationships through regular customer visits, product demonstrations, educational ... programs, in-services, procedural observation, and issue resolution + Engage with a broad range of stakeholders including physicians, nurses, technicians, materials… more
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