- Mass Markets (Wichita, KS)
- …In this role, you'll assist customers with inquiries, payment processing, and dispute resolution while ensuring a smooth and professional experience. This is a great ... unresolved issues to supervisors or appropriate teams. + Ensure first-call resolution through effective problem-solving and communication. + Stay current with… more
- Mass Markets (Wichita, KS)
- …complex issues to the appropriate support teams + Achieve first-call resolution through effective communication and problem-solving + Stay informed on program ... punctual, and self-motivated + Strong problem-solving, negotiation, and conflict resolution skills + Customer-focused with empathy, patience, and professionalism +… more
- Mass Markets (Killeen, TX)
- …and efficiency + Troubleshoot and resolve customer issues, focusing onfirst-call resolution + Research and retrieve information using internal systems; collaborate ... PowerPoint) + Familiarity withWindows operating systems + Strongproblem-solving, conflict resolution , and troubleshooting skills + Reliable, punctual, and motivated… more
- Mass Markets (Savannah, GA)
- …professionalism and empathy + Troubleshoot customer issues and strive for first-call resolution + Escalate unresolved or complex issues to the appropriate staff or ... a strong work ethic + Excellent organization, problem-solving, and conflict resolution skills + Customer-first mindset: empathetic, patient, and responsive + Ability… more
- Mass Markets (Savannah, GA)
- …Resolve product, process, and basic technical inquiries while aiming forfirst-contact resolution + Identify customer needs and offerrelevant product or service ... + Excellentwritten and verbal communication skills + Strongproblem-solving, conflict resolution , and troubleshootingabilities + Ability to type20+ WPMand navigate… more
- Mass Markets (Las Cruces, NM)
- …professional manner + Resolve customer issues effectively, aiming for first-call resolution + Research internal systems to locate missing information and collaborate ... and follow up on customer issues + Strong problem-solving and conflict resolution skills + Customer-focused with empathy, patience, and professionalism + Able to… more
- Mass Markets (Savannah, GA)
- …and courtesy + Resolve customer issues efficiently, aiming for first-call resolution + Research and retrieve information across systems to support customer ... and punctual with excellent time management + Problem-solving and conflict resolution skills + Customer-focused mindset with empathy and patience + Ability… more
- Mass Markets (Wichita, KS)
- …professional manner + Resolve customer inquiries effectively, aiming for first-call resolution + Research and retrieve information across systems to support customer ... and follow up with customers + Strong problem-solving and conflict resolution abilities + Customer-first mindset: empathetic, patient, and responsive + Ability… more
- Mass Markets (Killeen, TX)
- …issues and escalate complex cases appropriately + Ensure first-call resolution through effective problem-solving + Follow client-specific processes and scripts ... and punctual with strong time management skills + Skilled in conflict resolution , problem-solving, and customer empathy + Able to multi-task, stay focused, and… more
- Pilot Company (Knoxville, TN)
- …grow relationships with Parts and Service Solutions (PSS) customers and service an account portfolio. In this role you will: + Complete all administrative activities ... connected with customer account set-up and maintenance. + Respond to customer inquiries...pricing of products and services, delivery requests and issue resolution . + Build relationships with customers and promote PSS… more
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