- Zeiders Enterprises, Inc (Montgomery, AL)
- …the supervisor escalation queue and overflow calls when customer demands exceed agent resources + Provide service recovery when caller expresses dissatisfaction with ... agent interaction + De-escalate aggravated callers when warranted +...1 and Priority 1 Other) cases. + Troubleshoot basic agent technology issues + Advise supervisor on team performance… more
- Microsoft Corporation (Redmond, WA)
- …non-technical stakeholders and influence cross-org roadmaps. + Experience building production agent systems using frameworks such as LangGraph, Amazon Strands SDK, ... platforms; familiarity with agentic design patterns including tool calling, multi- agent coordination, and secure delegation patterns + Hands-on experience with… more
- NTT America, Inc. (Plano, TX)
- …(Canvas & Model-Driven)** , **Power BI** , **Power Automate** , **Power Virtual Agent ** , **Power Pages** , and **Dataverse** . + Build and maintain client-facing ... **Power Platform suite** (Power Apps, Power BI, Power Automate, Power Virtual Agent , Power Pages) and **Dataverse** . + Experience in **Power Platform development**… more
- Washington County (Woodbury, MN)
- …to residents, taxpayers and customers of Washington County by acting as an agent for the State of Minnesota by processing Driver's License, Passports, motor vehicle ... to the position, State certification as a License Title Agent or Federal certification as a Passport Acceptance ...Agent or Federal certification as a Passport Acceptance Agent must be obtained and must be renewed as… more
- Omni Hotels (Orlando, FL)
- …golf, and international wholesale, as well as ESP and travel agent /consortia markets). Oversee, stimulate, guide, and support these distribution channels (wholesale, ... development of marketing strategies targeting the (wholesale, ESP, and consortia/travel agent ) markets. + Stimulate productivity of all suppliers (wholesale, ESP,… more
- Mirabito Energy Products (Binghamton, NY)
- …Monitoring: Utilize call center technology (WFM, QM, CRM) to monitor agent productivity, adherence to schedules, and key performance indicators (KPIs) such ... + Quality Monitoring: Perform frequent remote quality assurance (QA) checks on agent calls, chats, and emails to ensure compliance with company policies, regulatory… more
- PenFed Credit Union (Fairfax, VA)
- …per calendar year. + Collaborate with the regional leadership to prioritize agent retention initiatives, offering continuous support and coaching to sales agents in ... expansion strategies, tool utilization, and program engagement. + Enhance the agent journey by furnishing invaluable guidance and insights during sales transactions,… more
- Pfizer (Sacramento, CA)
- **ROLE SUMMARY** The Agent Developer, Senior Manager will participate in the design, development, and deployment of AI agents that automate workflows, enhance ... enterprise. This role will partner cross-functionally and focus on integrating multi- agent frameworks and ensuring scalable, ethical, and high-performance agent… more
- Oracle (Harrisburg, PA)
- …Infrastructure (OCI) Generative AI team is responsible for growing OCI's Generative AI and Agent services. Our goal is to enable customers to apply AI to solve their ... of Agentic AI to optimize their Long Term Memory use, Multi Agent interaction, Safety, Evaluation, etc to enable real world Enterprise solutions.… more
- CGI Technologies and Solutions, Inc. (Charleston, SC)
- …service, couriers, lock box vendors). * Assist with acceptance agent training: prepare training materials, conduct "meet-and-greets," set-up training sessions, ... conduct office tours, etc. * Photocopy Acceptance Agent and Congressional newsletters and coordinate folding/stuffing/sealing/mail out. * Photocopy materials as… more