- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …+ Update Help Desk Standard Operations Procedures (SOPs); Tactics, Techniques, and Procedures (TTPs); and user Frequently Asked Questions (FAQs) + Provide customer ... onboarding and offboarding. + Provide account management support. + Provide 24/7 Tier 1 support for all environments and networks supporting end users. Route Tier 2/3 tickets to appropriate sustainment teams + Process all IT SM tickets to completion. + Assist… more
- Mass Markets (Savannah, GA)
- …WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support, and customer sales interactions. It requires you to interact ... with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to providing exceptional service, you will need to be a confident, fully engaged team… more
- Mass Markets (Wichita, KS)
- …Key Responsibilities: + Deliver courteous, timely, and professional support via inbound and outbound calls. + Troubleshoot and resolve customer issues, aiming for ... POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing… more
- BELFOR Property Restoration, Inc (Troy, MI)
- …Data must be accurately entered into various software systems and will be transmitted electronically to field offices who will mobilize the appropriate personnel. ... Attention to detail, strong customer service skills, and the ability to provide compassionate and supportive responses while dealing with homeowners is a must. The call center is a 24-7-365 operation, so candidates will be assigned to the appropriate shift.… more
- Genentech (South San Francisco, CA)
- …XY and Li Labs are seeking a PhD intern with deep expertise in AI Agent architectures to advance our capabilities in Optical Pooled Screens (OPS). Our teams have ... on the fly. **Key Responsibilities:** + **Architecture:** Design a modular Python-based agent capable of "tool use" (invoking internal binary executables and APIs).… more
- Anywhere Real Estate (Houston, TX)
- …be part of a supportive team, we'd love to meet you. **Responsibilities:** ** Agent Support** . Provide white-glove service for agents and clients visiting our ... Promote a friendly, inclusive office culture that reinforces our agent value proposition . Coordinate with and across other... value proposition . Coordinate with and across other Agent Services operational teams to direct Agents on transaction… more
- Citigroup (New York, NY)
- …intervention. This role requires a strong understanding of AI principles, agent -based systems, machine learning, and software engineering best practices. The ideal ... applications systems analysis and programming activities. **Key Responsibilities:** + ** Agent Design and Development:** Design and implement intelligent agents,… more
- Oracle (Bismarck, ND)
- **Job Description** The Oracle Clinical Al Agent team's mission is to deliver an Al platform that serves as the foundation for Oracle's health applications. By ... Manager to drive the expansion and ecosystem enablement of Semantic Agent Builder. Semantic Agent Builder empowers teams to create high-value Al agents on our… more
- PPL Corporation (Louisville, KY)
- …decision-making. This role will lead the design and deployment of multi- agent architectures, leveraging both off-the-shelf agentic AI capabilities from enterprise ... and digital transformation goals. + Identify high-value use cases for multi- agent systems in customer service, grid operations, predictive maintenance, and energy… more
- Insight Global (Denver, CO)
- …based in Denver, CO. In this role, you will design, build, and optimize multi- agent systems using LangGraph on GCP. You will develop agent behaviors, ... developers to ensure front-end interactions map cleanly to back-end agent functionality. Comfort working with code-generation agents and AI-assisted development… more