- BrightView (Blue Bell, PA)
- …+ Negotiate and manage global supplier contracts, focusing on pricing, service -level agreements (SLAs), performance metrics, and compliance requirements + Leveraging ... ensuring up-to-date information in relevant systems, etc. + Serve as a change agent and trusted advisor to internal stakeholders, communicating the value and ROI of… more
- ISC2 (Alexandria, VA)
- …mind, the CEA must be passionate about customer experience and providing world-class service to our customers to achieve both individual and company objectives. ... + Multitask through multiple web applications: Case Management System, Live Person Agent Desktop and IntelliVUE, etc + Recognize, document, and inform the regional… more
- Fannie Mae (Plano, TX)
- …by analyzing call volume and quality trends, staffing models, and service level performance to optimize workforce allocation and ensure operational effectiveness ... usability. * Support contact center operations by analyzing call volume forecasts, agent scheduling, and real-time performance metrics to ensure optimal staffing and… more
- Houston Methodist (Houston, TX)
- …department score for turnover/retention/employee engagement on unit-based scorecard. ** SERVICE ESSENTIAL FUNCTIONS** + Conducts system/organizational assessments and ... physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles. + Acts as effective… more
- Meijer (Rolling Meadows, IL)
- As a family company , we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, ... This person must be friendly and provide remarkable customer service to enhance overall patient health. **What You'll be...Prioritizing workload. + Using effective communication skills and be agent of change. + Maintaining a clean and orderly… more
- Meijer (Canton, MI)
- As a family company , we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, ... This person must be friendly and provide remarkable customer service to enhance overall patient health. **What You'll be...Prioritizing workload. + Using effective communication skills and be agent of change. + Maintaining a clean and orderly… more
- H&R Block (MO)
- Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a ... and tax office support functions as needed to meet service level agreements (SLAs); ascertain the exact nature of...tax situations + Credential regulated under Circular 230 (Enrolled Agent , CPA, or Attorney) or Certified Financial Planner (CFP)… more
- Aston Carter (Los Angeles, CA)
- …a ClearlyRated Best of Staffing(R) double diamond winner for both client and talent service . The company is an equal opportunity employer and will consider all ... Always stay ahead. * Follow up after tendering, monitor an inform customer and agent of any irregularity immediately. * Close files - obtain vendor invoices and… more
- Robert Half Finance & Accounting (Greeley, CO)
- …of tax returns for individuals and businesses, as well as providing full- service bookkeeping support. The ideal candidate will excel in a collaborative environment ... the team to streamline accounting processes and enhance customer service . Requirements * Bachelor's degree in Accounting, Finance, or...Finance, or a related field is required. * Enrolled Agent (EA) certification is preferred. * Minimum of 3-5… more
- Wider Circle (Los Angeles, CA)
- …through education and complete enrollment application process * Answer product and service questions in a professional and timely manner * Perform various related ... (2) years of successful Medicare telesales, telemarketing, or customer service experience in a call center setting with a...Microsoft Office suite Microsoft Word * Be a captive agent * Current knowledge of CMS regulations related to… more