- ICW Group (San Diego, CA)
- …growth. + Executes comprehensive marketing plans that help achieve customer, agent , and policyholder acquisition and retention goals. + Uses business intelligence ... to achieve revenue and profitability objectives.** + Tracks key metrics and success criteria, driving balance of effectiveness and efficiency of spend for all… more
- Verndale (Boston, MA)
- …responsible for overseeing multiple concurrent workstreams spanning Sales Cloud, Service Cloud, Agent Cloud, Marketing Cloud, and Data Cloud. You will partner with ... and KPIs. + Monitor and manage workstream interdependencies across Sales, Service, Agent , Marketing, and Data Cloud implementations. + Support and facilitate data… more
- Research Foundation CUNY (New York, NY)
- …used to implement a comprehensive student-centered program that promotes academic success for economically disadvantaged students to pursu e STEM (Science, ... grow, and pivoting when needed will contribute to the success , impact, and sustainability of the office. As an...society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus… more
- BroadPath Healthcare Solutions (Kapolei, HI)
- …- with competitive pay, a hybrid schedule, and the opportunity to shape success for others. **Why This Leadership Role Stands Out** + **Lead with impact.** ... and stay in tune with frontline challenges + **Shape success ** . Help new hires thrive from the training...one-on-one coaching, live feedback, and chat-based support + Monitor agent KPIs including call quality, attendance, handle time, and… more
- NVIDIA (Santa Clara, CA)
- …methodologies for scaling solutions to productions. + Define the scope, success metrics, and evaluation criteria for partner-led customer projects, ensuring they ... of NVIDIA's Generative AI products. + Codify knowledge and operationalize technical success practices to help partners scale impact across industries and workloads.… more
- Research Foundation CUNY (New York, NY)
- …the institute. + The CA will foster a positive environment that promotes success and increases client enrollment. + The CA will provide administrative and ... The CA will foster a positive environment that promotes success and increases client enrollment. + Maintain strong relationships...society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus… more
- NRG Energy, Inc. (Houston, TX)
- …environment provides variety and challenge. Your growth is key to our ongoing success -take the lead in shaping your career development, goals and future! **Job ... the Customer Care organization in support of implemented changes, including documenting agent processes, step actions, and scripting. + Coordinate with the Training… more
- DuPont (Moncks Corner, SC)
- …to colleagues at Cooper River site. + Serves as leader and change agent for Quality continuous improvement. Accountable for identifying and driving programs and ... judgement, strong interpersonal and leadership skills, solid time management skills, change agent behavior, and superior communication skills. + Lean Six Sigma Green… more
- ServiceNow, Inc. (Atlanta, GA)
- …across lead-to-cash, CPQ/CLM, order management, customer service, field service, and AI agent use cases. + Perform hands-on development with Flow Designer, Business ... practices (Scrum/SAFe). + Experience with AI/GenAI solutions (chatbots, NLP, AI agent orchestration). + Industry expertise in telecom, financial services, insurance,… more
- Microsoft Corporation (Redmond, WA)
- …of what we build, how we build it and that our products will define the AI agent era. We run lean, obsess about customers, and always make our decisions based on the ... Define goals and performance indicators, set up and oversee experiments, measure success with data and research. + Collaborate effectively and communicate clearly… more