- Amazon (Seattle, WA)
- Description Are you excited by the idea of being part of the world's #1 Amazon Customer Service (CS) team? Do you want to innovate using engineering, massive ... machine learning algorithms? If your answer is yes, then Amazon 's Contact Handling Experience (CHEX) team is the place...the strategy for the contact handling experience across all Customer Service verticals and subsidiary companies, such… more
- Amazon (Seattle, WA)
- Description The Worldwide Capacity Planning (WWCP) team within Amazon Customer Service (CS) needs an innovative Research Scientist to help revolutionize how ... scale. Our team owns end-to-end workforce planning and execution for Amazon 's global customer service network, developing the forecasting, scheduling, and… more
- Amazon (Santa Clara, CA)
- …data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. - Develop and implement ... and explore opportunities to incorporate new techniques and technologies into Amazon 's customer service solutions. - Collaborate with internal and external… more
- Amazon (Seattle, WA)
- … Amazon , our mission is to be Earth's most customer -centric company. The Amazon Customer Service UX Studio is pivotal in achieving this objective by ... and drive decisions A day in the life As a UX Designer for Amazon Customer Service , you will design interfaces that utilize the most advanced machine… more
- Amazon (Austin, TX)
- Description Amazon Customer Service is looking for an experienced Senior Technical Program Manager (Sr. TPM) to lead the development of self- service ... and execution of programs that eliminate the need for transporters to contact Customer Service (CS) when encountering delivery defects. The Shipping & Delivery… more
- Amazon (Seattle, WA)
- …- Jeff Bezos, Founder & CEO. The Worldwide Defect Elimination (WWDE) team, within Amazon Customer Service (CS), relentlessly focuses on maintaining ... Artificial Intelligence (AI) and Machine Learning (ML) techniques to address customer issues at scale. You'll develop innovative solutions that summarize and… more
- Amazon (Austin, TX)
- Description About the Role Amazon Customer Service Technology is seeking talented Software Development Engineers who are passionate about creating ... data and building scalable solutions that empower our Customer Service Associates (CSAs) to treat every...experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not… more
- Amazon (Seattle, WA)
- …customers. By supporting these customers, we reduce the need for them to contact customer service . The MARS Program Specialists' daily work focuses on handling ... have a track record of Delivering Results in a customer obsessed, metrics-based work environment. Amazon is...in a customer obsessed, metrics-based work environment. Amazon is an equal opportunity employer and does not… more
- Amazon (Bellevue, WA)
- …to: * Consumer Technology: Build new generation features and products for amazon .com, constantly improving the Customer and Seller experience for billions ... Description Come build the future as a Software Development Engineer at Amazon , where you will be inspired working along best-in-class inventors and innovators! You… more
- Amazon (Austin, TX)
- Description At Amazon , we strive to be Earth's most customer -centric company. The Amazon Customer Engagement Technologies (CET) UX team is key to that ... mission, defining UX both for customers and the customer service associates who help them. When...with current web and accessibility standards - A relentless customer focus Amazon is an equal opportunity… more