- Amazon (Seattle, WA)
- Description Are you excited by the idea of being part of the world's #1 Amazon Customer Service (CS) team? Do you want to innovate using engineering, massive ... machine learning algorithms? If your answer is yes, then Amazon 's Contact Handling Experience (CHEX) team is the place...the strategy for the contact handling experience across all Customer Service verticals and subsidiary companies, such… more
- Amazon (Seattle, WA)
- … Engagement Technology Team, and our mission is to design Earth's best customer service , where every interaction is intuitive, effortless, seamless, and ... greatly impacts our customers' experience and is critical for Amazon . This role is for a hands-on UX design...- Leads with deep empathy for our customers, our customer service associates, and team members. -… more
- Amazon (Seattle, WA)
- …Software Development Engineers led by leadership team of Product Managers and Technical Project Manager . Amazon 's Customer Service Security is the first ... Description The Customer Service Security (CS-Sec) team is...About the team Why Amazon Security At Amazon , security is central to maintaining customer … more
- Amazon (Austin, TX)
- Description Amazon Customer Service is looking for an experienced Senior Technical Program Manager (Sr. TPM) to lead the development of self- service ... and execution of programs that eliminate the need for transporters to contact Customer Service (CS) when encountering delivery defects. The Shipping & Delivery… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators....with our program. The key responsibilities of a Senior Customer Success Manager include but are not… more
- Amazon (Bellevue, WA)
- …Senior Program Manager to drive strategic initiatives focused on improving customer trust and product quality for Amazon Resale, a rapidly growing ... capabilities - Drive alignment across stakeholders including Retail, Operations, Customer Service , and Legal teams A day...typical day, the Senior Program Manager for Customer Trust and Product Quality at Amazon … more
- Amazon (Austin, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description We're seeking aTechnical Program Manager to join our Amazon Web...models, and other assets that demonstrate the value of Amazon Q Business implementations Market Intelligence and Customer… more
- Amazon (Seattle, WA)
- … Amazon AppStream. (https://aws. amazon .com/appstream2/). As a Sr. Product Manager - Technical/External Service , you will own portfolio strategy, product ... use. The AWS Solutions organization includes services such as Customer Engagement ( Amazon Connect, Amazon ...looking for a passionate and experienced Sr. Technical Product Manager to define and help accelerate the product development… more
- Amazon (Austin, TX)
- …product and/or process changes with the goal of improving system performance and customer ( Amazon Operations) sentiment. You will drive customer adoption ... at our test sites * Identify requirements and capture "voice of the customer " product/ service feedback to influence product design and development priorities. *… more
- Amazon (New York, NY)
- …your vision. - Work closely with engineering, design, operations, legal, finance, customer service , sales, and executive teams to ensure seamless execution. ... execute the roadmap for launching new ad programs for Amazon Retail Ad Service . This service...to effectively influence across organizations. You work backwards from customer needs, dive deep into data to understand the… more
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