- Amazon (Austin, TX)
- Description Amazon Customer Service is looking for an experienced Senior Technical Program Manager (Sr. TPM) to lead the development of self- service ... programs that eliminate the need for transporters to contact Customer Service (CS) when encountering delivery defects....have the opportunity to shape the future of delivery support while making a significant impact on Amazon… more
- Amazon (Seattle, WA)
- …- Application Security team provides proactive security guidance and support to Amazon Customer Service . We address security early in the software ... of customers through automation and scalable security guardrails and paved roads? The Customer Service Security - Application Security team is looking for a… more
- Amazon (Seattle, WA)
- …is an essential part of that mission. Amazon CS is one of the largest customer service organizations in the world. Our tens of thousands of Customer ... Product & Technology organization powers CS by developing elegant Customer and Customer Service Associate...Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
- Amazon (Seattle, WA)
- …customers. By supporting these customers, we reduce the need for them to contact customer service . The MARS Program Specialists' daily work focuses on handling ... Amazon offers a full range of benefits that support you and eligible family members, including domestic partners...have a track record of Delivering Results in a customer obsessed, metrics-based work environment. Amazon is… more
- Amazon (Austin, TX)
- …of Amazon 's products using Artificial Intelligence? Then we're looking for you! The Amazon Customer Service (CS) Knowledge team is seeking an experienced ... short- and long-term goals. - Ensure seamless integration with Amazon 's Customer Service ecosystem. -...Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
- Amazon (Seattle, WA)
- Description Are you excited by the idea of being part of the world's #1 Amazon Customer Service (CS) team? Do you want to innovate using engineering, massive ... Amazon offers a full range of benefits that support you and eligible family members, including domestic partners...the strategy for the contact handling experience across all Customer Service verticals and subsidiary companies, such… more
- Amazon (Seattle, WA)
- Description The Worldwide Capacity Planning (WWCP) team within Amazon Customer Service (CS) needs an innovative Research Scientist to help revolutionize how ... at scale. Our team owns end-to-end workforce planning and execution for Amazon 's global customer service network, developing the forecasting, scheduling,… more
- Amazon (Seattle, WA)
- Description The Worldwide Defect Elimination (WWDE) Team within Amazon Customer Service is seeking a highly skilled economist to estimate the customer ... findings to users via systems and dashboards that guide Customer Service planning and policies. Key job...Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
- Amazon (New York, NY)
- …* Financial Technology: Create next generation of distributed, scalable financial systems that support Amazon 's current and future business needs. Use big data ... to: * Consumer Technology: Build new generation features and products for amazon .com, constantly improving the Customer and Seller experience for billions… more
- Amazon (Santa Clara, CA)
- …data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. - Develop and implement ... explore opportunities to incorporate new techniques and technologies into Amazon 's customer service solutions. -...get their questions answered efficiently, and associate-facing products that support our customer service associate… more