- Amazon (Austin, TX)
- Description Amazon Customer Service is looking for an experienced Senior Technical Program Manager (Sr. TPM) to lead the development of self- service ... programs that eliminate the need for transporters to contact Customer Service (CS) when encountering delivery defects....have the opportunity to shape the future of delivery support while making a significant impact on Amazon… more
- Amazon (Seattle, WA)
- …generation of Contact Center Management offerings for Amazon Customer Service , providing a seamless customer support experience. Key job ... Amazon .com is broadly recognized as number one in Customer Service in the US and abroad....Engagement Technology (CET) department. CET owns the technology to support and enhance our Customer Service… more
- Amazon (Seattle, WA)
- …- Application Security team provides proactive security guidance and support to Amazon Customer Service . We address security early in the software ... of customers through automation and scalable security guardrails and paved roads? The Customer Service Security - Application Security team is looking for a… more
- Amazon (Seattle, WA)
- …customers. By supporting these customers, we reduce the need for them to contact customer service . The MARS Program Specialists' daily work focuses on handling ... Amazon offers a full range of benefits that support you and eligible family members, including domestic partners...have a track record of Delivering Results in a customer obsessed, metrics-based work environment. Amazon is… more
- Amazon (Seattle, WA)
- Description Are you excited by the idea of being part of the world's #1 Amazon Customer Service (CS) team? Do you want to innovate using engineering, massive ... Amazon offers a full range of benefits that support you and eligible family members, including domestic partners...the strategy for the contact handling experience across all Customer Service verticals and subsidiary companies, such… more
- Amazon (Seattle, WA)
- Description The Worldwide Capacity Planning (WWCP) team within Amazon Customer Service (CS) needs an innovative Research Scientist to help revolutionize how ... at scale. Our team owns end-to-end workforce planning and execution for Amazon 's global customer service network, developing the forecasting, scheduling,… more
- Amazon (Bellevue, WA)
- …* Financial Technology: Create next generation of distributed, scalable financial systems that support Amazon 's current and future business needs. Use big data ... to: * Consumer Technology: Build new generation features and products for amazon .com, constantly improving the Customer and Seller experience for billions… more
- Amazon (Santa Clara, CA)
- …data scientists, software engineers, and product managers, to integrate LLM-based solutions into Amazon 's customer service platforms. - Develop and implement ... explore opportunities to incorporate new techniques and technologies into Amazon 's customer service solutions. -...get their questions answered efficiently, and associate-facing products that support our customer service associate… more
- Amazon (Austin, TX)
- Description At Amazon , we strive to be Earth's most customer -centric company. The Amazon Customer Engagement Technologies (CET) UX team is key to that ... mission, defining UX both for customers and the customer service associates who help them. When...Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more
- Amazon (Seattle, WA)
- … Amazon , our mission is to be Earth's most customer -centric company. The Amazon Customer Service UX Studio is pivotal in achieving this objective by ... day in the life As a UX Designer for Amazon Customer Service , you will...Amazon offers a full range of benefits that support you and eligible family members, including domestic partners… more