- Paccar Winch Inc. (Renton, WA)
- …is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, ... a global technology leader in the design, manufacture, and customer support of high-quality light-, medium- and...The Role The Vendor Analytics & Automation Intern will support the Global IT Supplier & Service … more
- NRG Energy, Inc. (Houston, TX)
- …transformation roles. . Demonstrated success in leading AI/automation projects in a customer service environment. . Strong understanding of contact center ... with stakeholders at all levels to build alignment and support . + Demonstrate the ability to adapt, embrace change,...AI platforms (eg, Nice, Genesys, Azure AI, Google Dialogflow, Amazon Lex). . Familiarity with customer journey… more
- Public Storage (Plano, TX)
- …implementing conversational AI, generative AI, and agentic AI solutions in customer service environments, including evaluating and selecting appropriate LLMs ... , and reporting tools (Power BI, Tableau, etc.) + **Background in customer experience design** or service design thinking **Additional Information** Public… more
- MongoDB (Seattle, WA)
- MongoDB Atlas is the premier multi-cloud database-as-a- service built and operated by the makers of MongoDB. The Cloud Operations Engineering team at MongoDB is a ... worldwide team responsible for the consistent operational success of every MongoDB Atlas customer . As a Cloud Operations Engineer, you will help ensure the success… more
- BIC Corporation (Shelton, CT)
- …commercial strategies into demand signals that drive supply chain execution and customer service excellence. You will collaborate closely with cross-functional ... timelines, and promotional drivers. + Utilize historical data, market trends, and customer insights to support forecasting assumptions and planning scenarios. +… more
- Sciolex Corporation (Chantilly, VA)
- …that involve multiple interfaces and support data repositories + Strong customer service skills, teaming skills, and the ability to collaborate within ... fast-growing defense contractor focused on providing the US Government a level of service that surpasses the epitome of excellence. Our core services include systems… more
- BAE Systems (Herndon, VA)
- …and user-level) + Assist in establishing standards for information systems procedures. + Support the customer in the development and maintenance of systems ... transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security… more
- Leidos (Sterling, VA)
- …custom code and integrated COTS products for a Department of Homeland Security customer . **Primary Responsibilities:** + Support the development life cycle of ... platform architectural design, deployment and debugging + Support a release pipeline to enable fast, but safe...+ Create, Assist, and Implement design and maintenance web service infrastructure and deployments + Analyze service … more
- DoorDash (Tempe, AZ)
- …monitoring, skilling, reporting, escalating known issues, and tools troubleshooting in a global customer support operation. Real Time Analysts may also be asked ... Manager or Vendor Operations. This role also works with support leaders to ensure service levels are...with strong analytical and communicative skills. This role will support our Customer Experience Center in Phoenix.… more
- Marriott (Bethesda, MD)
- …a team of engineers, the ideal candidate has led large scale Platform-as-a- Service solutions and excels at setting technical direction while breaking delivery into ... with a blend of deep technical knowledge and a customer -focused mindset that includes: + 5+ years in an...+ Ability to design end-to-end architecture that supports 99.99% service availability with performance and cost considerations + Familiarity… more