- Amazon (Austin, TX)
- …product and/or process changes with the goal of improving system performance and customer ( Amazon Operations) sentiment. You will drive customer adoption ... at our test sites * Identify requirements and capture "voice of the customer " product/ service feedback to influence product design and development priorities. *… more
- Amazon (Seattle, WA)
- … Engagement Technology Team, and our mission is to design Earth's best customer service , where every interaction is intuitive, effortless, seamless, and ... need additional help, we ensure the best possible human support through industry-leading tools. We innovate relentlessly, spending time...- Leads with deep empathy for our customers, our customer service associates, and team members. -… more
- Amazon (Nashville, TN)
- …improvement initiatives. * Identifying requirements and capturing "voice of the customer " product/ service feedback to influence product design and development ... of these and you'll fit right in here at Amazon Robotics (AR). We are a smart team of...in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between… more
- Amazon (Seattle, WA)
- Description Amazon Retail Ad Service is seeking a professional to join the leadership team to focus on leading strategic deals, partnerships, and go-to-market ... strategy. This role will work closely with the Amazon Retail Ad Service product and leadership team, Amazon Ads senior management, cross business-unit BD… more
- Amazon (Tempe, AZ)
- Description North America Surface Transportation (NAST) Process Engineering Amazon Customer Excellence System (ACES) is seeking a highly skilled and motivated ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Amazon (Austin, TX)
- Description About the Role Amazon Customer Service Technology is seeking talented Software Development Engineers who are passionate about creating ... customer service experience and reduce customer effort * Lead technical initiatives that support...experience - Bachelor's degree in computer science or equivalent Amazon is an equal opportunity employer and does not… more
- Amazon (Seattle, WA)
- …and projects that create an immediate impact on customers and businesses? As a Customer Success Manager with BEATS- Amazon Vendor Services, you will work with ... 's top vendor partners, influencing processes and plans across their businesses on Amazon .com and improving end- customer experience. You will provide data driven… more
- Amazon (Seattle, WA)
- …to buy and easy to use. The AWS Solutions organization includes services such as Customer Engagement ( Amazon Connect, Amazon Pinpoint, Amazon SES), End ... amazon .com/appstream2/). As a Sr. Product Manager - Technical/External Service , you will own portfolio strategy, product definition, feature prioritization,… more
- Amazon (Arlington, VA)
- …Robotics and Central Operations to ensure North America operations, engineering, support , and other organizations become self-sufficient with Amazon Robotics' ... and communication skills to align a broad range of support initiatives for the customer . You will...initiatives. * Identifying requirements and capturing "voice of the customer " product/ service feedback to influence product design… more
- Amazon (Chicago, IL)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... critical processes to leverage the capabilities of Gen AI. Amazon Q-CST Customer Success Team (CST) members...expertise with a commitment to ethical AI development. We support each other's growth while pushing the boundaries of… more