- Amazon (Sunnyvale, CA)
- …and go to market (GTM) strategy for aftermarket support and pre-owned sales of Amazon Devices. - Measure cost of service against financial targets. A day in ... sustaining hardware screening operations and repair/refurbishment processes globally to support Amazon Digital Device products. The engineer...tech teams to scope new customer facing service offerings required for the new Amazon … more
- Amazon (Arlington, VA)
- …customer 's environment, driving discussions with senior leadership regarding service implementation, integration challenges, support escalations, and ... ensuring optimal performance and technical success of Amazon Leo service delivery Provide proactive technical guidance to customer technical teams,… more
- Amazon (Hawthorne, CA)
- …are developing new products, from chip design to complete end-user systems. The Customer Support New Product Introduction Program Management Office (CS NPI PMO) ... integration of new programs, products, policies, and features into our customer support ecosystem, partnering closely with Product Management, Go-to-Market… more
- Amazon (Houston, TX)
- …of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are ... Technology Solutions (OTS) Operations is at the heart of Amazon 's business. We are known for our speed, accuracy,...directly to them. About the Role As an IT Support Engineer II, you will use your technical knowledge… more
- Amazon (Newark, NJ)
- …Voice of Customer (VoC) insights. ABOUT YOU You'll assist in transforming customer service delivery as we scale globally and implement AI-first strategies to ... that improve customer experience and operational efficiency across Audible's global customer service organization - Manage the complete lifecycle of complex,… more
- Amazon (Redmond, WA)
- …or granted asylum. A day in the life As a SATCOM System Engineer on the Amazon Leo Customer Terminal Team, you will work daily with electrical hardware, RF, ... Description At Amazon , we're inventing on behalf of customers, and...Communication (SATCOM) System Engineer, you will be responsible for Customer Terminal (CT) architecture, integration and validation with hardware,… more
- Amazon (Goodyear, AZ)
- …Amazon Fulfillment Centers (FC), carrier hubs, and customers. The applicant will exemplify the Amazon Customer Service goal to be Earth's most customer ... internal and external customers (Delivery Associates/Delivery Service Providers/Station Managers/ Customer Service Associates/ Amazon Logistic Customers) -… more
- Amazon (Seattle, WA)
- …Solutions organization, we have a vision to provide business applications, leveraging Amazon 's unique experience and expertise, that are used by millions of ... solve enduring business challenges. We blend vision with curiosity and Amazon 's real-world experience to build opinionated, turnkey solutions. Where customers prefer… more
- Amazon (San Francisco, CA)
- … Success Specialist teams, partners, and Professional Services, you will support service adoption plays. AWS is one of Amazon 's fastest growing businesses, ... don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Amazon (Cupertino, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... team, dedicated to helping customers achieve new possibilities leveraging AWS. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager you will be… more