- Atlantic Health System (Morristown, NJ)
- …and a strong background in data analytics and storytelling. The Consumer Insights Analyst plays a critical role in shaping our understanding of the end-to-end ... + Leads the development and implementation of consumer experience ( CX ) research strategies, methodologies, programs and reporting with quantitative and… more
- Stanford Health Care (Newark, CA)
- …(United States of America) Stanford Health Care is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting ... Analyst for Contact Center Platforms is responsible for designing,...a clear, impactful way. Preferred: Experience with Genesys Cloud CX , NICE inContact, Avaya CMS, Amazon Connect, or similar.… more
- Palo Alto Networks (Santa Clara, CA)
- …of precision that drives great outcomes. **Your Career** As an IT Business Analyst , you will be the strategic force transforming our Customer Support operations ... champion, and execute a forward-looking roadmap for IT Customer Experience ( CX ) products, prioritizing AI to create predictive, proactive, and personalized support… more
- CIBC (Chicago, IL)
- …about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) Responsibilities The Fraud Analyst will report to the Fraud Operations Manager of the ... role is focused on identifying check fraud and kiting behavior. The Fraud Analyst is responsible for completing moderate to complex research and analysis of account… more
- ENFRA (Newark, NJ)
- …pillars of our continued success. **Overview** The IS Technical Services Building Systems Analyst III (BSA III) is highly skilled member of the IS Technical Services ... project outcomes for retro-commissioning (RCx) and relevant new construction commissioning ( Cx ) scopes with a solutions based approach and mind set. Additionally,… more
- ENFRA (Tucson, AZ)
- …the pillars of our continued success. **Overview** The IS Technical Services Building Systems Analyst I (BSA I) is member of the IS Technical Services (TS) team, ... project outcomes for retro-commissioning (RCx) and relevant new construction commissioning ( Cx ) scopes with a solutions based approach and mind set. Additionally,… more
- ENFRA (Harrisburg, PA)
- …pillars of our continued success. **Overview** The IS Technical Services Building Systems Analyst II (BSA II) is highly skilled member of the IS Technical Services ... project outcomes for retro-commissioning (RCx) and relevant new construction commissioning ( Cx ) scopes with a solutions based approach and mind set. Additionally,… more
- Bath & Body Works (Reynoldsburg, OH)
- …Consumer sentiment through in-house and vendor-led approaches. The Senior Market Research Analyst is a key partner in providing customer/consumer intimacy by leading ... quantitative and qualitative techniques. Preferred experience with: Customer Experience ( CX ) tracking, including NPS and text analytics and Digital/eCommerce… more
- Blue Cross and Blue Shield of Louisiana (Baton Rouge, LA)
- …is preferred for all positions. **POSITION PURPOSE** . The Digital Experience Analyst is responsible for defining and executing against mass and targeted, member ... and campaign management software tools require + Experience utilizing a breadth of CX Metrics and analytics (including: NPS, eNPS, CSAT, CES, VoC, and sentiment… more
- BlackRock (Princeton, NJ)
- …success of the business. **About Client Experience** Our mission within the Client Experience ( CX ) organization is to make it easier for clients to do business with ... globe, and 3. Client Experience Transformation, accelerating progress towards our CX mission via research and competitive insights, analytics, marketing, business… more