- Penn Medicine (Philadelphia, PA)
- …users, co-workers, and tier 2 resolvers to isolate, identify, escalate, transition and resolve end user requests for service. + Can prioritize urgency of calls ... help desk resource in order to provide a timely understanding of the end user service request. + Performs other duties as assigned/required by management. +… more
- Trinity Health (Grove City, OH)
- …in these areas. Provides consultation to TIS users for all aspects of end - user computing and desktop-based LAN systems software. Provides advanced level ... opportunities. + Provides consultation to TIS users for all aspects of end - user computing and desktop-based LAN systems software. + Participates in project… more
- Robert Half Technology (Madison, WI)
- …to join our growing global support team. This role is focused on providing external end - user support across phone, chat, and ticketing systems. You will work on ... your technical and customer service expertise. Key Responsibilities + Provide external end - user technical support via phone, chat, and ticketing systems… more
- Queen's Health System (Honolulu, HI)
- …Explains diverse technical topics in easy-to-understand language. Provides one-on-one training to end users as needed. * Assists with root cause analysis on Severity ... support policies and procedures for customer support analysts and technicians. II . TYPICAL PHYSICAL DEMANDS: * Continuous: seeing, speaking, repetitive arm/hand… more
- Nuvance Health (Danbury, CT)
- …industry best practices. e. Works within the IT team to develop solutions that meet end user needs. f. Assists in assessment of current state processes and ... and high quality problem resolution and escalation services. Provides solutions for user questions and requests for information. Works with IT Leadership to… more
- Centene Corporation (Richmond, VA)
- …and other enterprise systems, ensuring thorough testing and validation. + Provide end - user support and training, resolving technical issues and maintaining ... Administer and configure Coupa system settings to ensure optimal performance and user access management. + Analyze and improve existing P2P processes, recommending… more
- Navy Federal Credit Union (Vienna, VA)
- …project to Production + Interact with other ISD staff, business units ( end users) in problem resolution efforts + Utilize performance measurements and indicators ... documentation; ensure acceptance of delivered solutions + Conduct and/or facilitate user acceptance testing to include developing and executing test cases,… more
- Cleveland Clinic (Beachwood, OH)
- …related field + Three years of IT experience in application development and support, end - user training or an operational or financial role utilizing the systems ... or data generated by the systems supported by this position + OR a High School Diploma/GED and five years of experience + OR a Bachelor's Degree and one year of experience + Completion of ITIL Foundations certification within 6 months of start date Preferred… more
- Cleveland Clinic (Cleveland, OH)
- …field. + Three years of IT experience in applications development and support, end - user training or an operational or financial role utilizing the systems ... or data generated by the systems supported by this position. + OR a high school diploma/GED and five years of experience. + OR a bachelor's degree and one year of experience. + Completion of ITIL Foundations certification within 6 months of start date… more
- The County of Los Angeles (Los Angeles, CA)
- …technology supervisor or manager and are distinguished from the Information Systems Analyst II by the complex nature of assignments and lead/coordinator ... with an opportunity for permanent County employment. Before the end of your initial work period, you will be...year of experience at the level of Information Systems Analyst II . Option III:Three (3) years… more