- Goldman Edwards, Inc. (Washington, DC)
- …development. - Develop and implement helpdesk policies and procedures to enhance service delivery and operational efficiency. - Conduct regular team meetings ... and emergencies, resolving high-level queries promptly. - Ensure exceptional customer support experience by establishing service level agreements (SLAs) and… more
- Tyto Athene (Reston, VA)
- … compliance and customer satisfaction. + Develop strategies to introduce new service delivery practice capabilities. + Develop efficiencies to maximize profit ... in all service delivery . + Recruit, develop, and train...Space customers. + Demonstrated experience leading and growing an application and portfolio modernization business/market. + Deep experience within… more
- Signature Aviation (Orlando, FL)
- …to stakeholders, serving as a key ServiceNow SME. + Drive continuous improvement in support models and service delivery through enhanced use of ServiceNow ... role ensures our platform remains modern, secure, scalable, and fully optimized to support IT Service Management (ITSM) and broader organizational needs. With 7+… more
- CCI (Germantown, TN)
- …travel arrangements, including lodging, transportation, conference schedules, and related logistics. Support conference operations to ensure smooth delivery of ... set forth in the Employee Handbook. All team members are required to support the mission in all activities and act as ambassadors. Job Specific Expectations:… more
- Swish Data (Mclean, VA)
- …and federal customers. This role provides executive leadership over service strategy, go-to-market execution, partner alignment, and operational excellence, with ... Lifecycle Services and cross-functional collaboration with Sales, Finance, Technical Delivery , and Partner teams. Responsibilities: Strategic Leadership & Vision… more
- Greene Tweed (Denton, MD)
- …relationships with existing customers while supporting new business opportunities. **Technical Support & Application Guidance** - Interpret customer requirements ... Tweed. **Phase 1: Technical Sales & Customer Engagement** **Customer Relations & Sales Support ** - Serve as the primary point of contact for customer inquiries,… more
- RGP (Glen Allen, VA)
- …operational models (deployment topology, access flows, data movement diagrams). Agile Delivery & Cross-Team Collaboration + Support feature/story development ... Profile, VADIR/VIS, and HDR within the MDM Product Platform. You'll enable delivery of complex MDM epics by standing up and maintaining CI/CD-enabled infrastructure;… more
- Henkel (Culver City, CA)
- …full + Manage customer complaints related to Carrier services and ensure high service and availability carriers + Support and implement new customer ... performance bonus, service awards and student loan reimbursement + Family Support : 12-week gender neutral parental leave (up to 20 weeks for parents giving… more
- Florida Atlantic University (Boca Raton, FL)
- …position responsible for leading a team that provides high-volume frontline support to hiring departments, internal employees, and potential candidates. The ideal ... for subordinates. Ability to work effectively within a team structure and support collective goals. Regular and consistent in-person attendance is expected. Position… more
- Ralliant (NC)
- …operating companies and use cases. + New business models (eg, analytics/insights-as-a- service ) and digital customer experiences aligned to OpCo strategic plans. Key ... with Operating Company leaders to design AI/data-enabled business models (analytics-as-a- service , digital service ecosystems, intelligent customer platforms,… more
