- Insight Global (Mount Laurel, NJ)
- …NJ or Ft. Lauderdale, FL office. This team focuses mainly on application support , and has the dual responsibility of delivery and operations. This resource ... pipelines, and will have a role that stands between delivery and quality to ensure operability standards are met....Skills and Requirements - 3+ years' experience in a Production/ Application Support role - 3+ years of… more
- Veterans Affairs, Veterans Health Administration (Seattle, WA)
- …Functions: Performs procedures for consultation, simulation, treatment planning, and treatment delivery Keeps current of any changes. Maintains detailed and accurate ... Able to recognize the need for emotional and psychosocial support for patients Refer patients to departmental staff and...safety practices and reports to facility director or administrative service manager as promptly as possible if issues arise… more
- Warner Bros. Discovery (Atlanta, GA)
- …a consistent and proactive approach to service level management by partnering with service owners, service delivery managers, service architects, and ... Familiarity with ISO/IEC 20000 or COBIT frameworks related to IT governance and service delivery . + Experience in large enterprise or global organization… more
- SpaceX (Hawthorne, CA)
- …customer experience + Collaborate with other departments to streamline processes and improve service delivery + Analyze customer support metrics and prepare ... for problem-solving and a passion for delivering exceptional customer service . As a Starlink Customer Support Supervisor,...improvement, ensuring that customer feedback is used to enhance service delivery and drive process improvements +… more
- Otis Elevator Company (Phoenix, AZ)
- …+ Partner with and support the General Manager in all areas of service sales and operations to develop and implement the operating territory service sales ... action plans to address deficiencies regarding safety, callback rates, and technical support + Generate field leads and assist service sales representatives… more
- Cayuse Holdings (Augusta, ME)
- …five (5) years of experience in computer systems, customer support or IT support . + Experience with ServiceNow IT Service Management System. + Customer ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services...interactions for escalated matters + Mobile telephony and device support + Video Conference Unit Troubleshooting + IP Telephony… more
- Highmark Health (Trenton, NJ)
- …to plan design + Provides feedback to various areas in order to improve service delivery and enhance program design efforts. + Develop and foster relationships ... business needs and the analytical technology team. The Senior Decision Support Consultant will leverage technical, analytical, and business expertise to design,… more
- SMX (Harrisburg, PA)
- …primary point of contact for users of a DoD financial management application , providing responsive support , clear communication, and operational coordination to ... Customer Support Analyst (4966)at SMX(View all jobs) (https://www.smxtech.com/careers/) United...Responsibilities** + Serve as the primary contact for the application , responding to inquiries via email and service… more
- Black & Veatch (Overland Park, KS)
- …IT and partner resources to achieve urgency-based technology outcomes. + 10+ years of service delivery experience, preferably in a global company. + High level ... with Empathetic support + Help us move support , service and technology we provide from...travel as needed. + Knowledge of ITIL practices and service delivery frameworks. + Associate or Bachelor's… more
- Canon USA & Affiliates (Washington, DC)
- … delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction. **Your Impact** Main Responsibilities: - Promptly ... phone calls, text messages and verbal. - Strong focus on providing good customer service . - Contributes to the creation of the Site Procedure Guide to ensure all… more